Introduction, General Test Approach and Test Results

1. Introduction

These Application Notes describe the procedures for configuring Multi-Tech FaxFinder® IP Fax Server with Avaya Aura® Communication Manager and Avaya Aura® Session Manager.

FaxFinder is an appliance-based fax server solution that sends and receives faxes over an IP network. FaxFinder utilizes T.38 Fax over Internet Protocol (FoIP) for sending media. In the tested configuration, FaxFinder interoperated directly with Avaya Aura® Session Manager to send/receive faxes using SIP signaling.

2. General Test Approach and Test Results

This section describes the compliance test approach used to verify interoperability of Multi-Tech FaxFinder® IP Fax Server.

2.1. General Test Approach

The general test approach was to make intra-site and inter-site fax calls to and from FaxFinder. The inter-site calls were made using SIP or ISDN-PRI trunks between the sites. Faxes were sent with various page lengths, resolutions, and at various fax data speeds. For capacity, a large number of multi-page faxes were continuously sent between the two FaxFinder servers simultaneously. Serviceability testing included verifying proper operation/recovery from failed cables, unavailable resources, and Session Manager and FaxFinder restarts. Fax calls were also tested with different Avaya Media Gateway media resources used to process the fax data between sites. This included the TN2302 MedPro circuit pack, the TN2602 MedPro circuit pack in the Avaya G650 Media Gateway; the integrated VoIP engine of the Avaya G450 Media Gateway and the Avaya MM760 Media Module installed in the Avaya G450 Media Gateway.

2.2. Test Results

Multi-Tech FaxFinder® IP Fax Server successfully passed compliance testing.

2.3. General Observations

Fax calls consume DSP (Digital Signal Processing) resources for processing fax data on the TN2302AP IP Media Processor (MedPro) circuit pack and the TN2602AP IP Media Processor circuit pack in the Avaya G650 Media Gateway, and the integrated Voice over Internet Protocol (VoIP) engine of the Avaya G450 Media Gateway. To increase the capacity to support simultaneous fax calls, additional TN2302AP and/or TN2602AP MedPro circuit packs need to be installed in the Avaya G650 Gateway, and additional Avaya MM760 Media Module or Modules need to be installed in the Avaya G450 Media Gateway. The information contained in the table below indicates DSP capacities/usage in the Avaya media processors. Customers should work with their Avaya sales representatives to ensure that their fax solutions have adequate licenses and DSP resources to match the intended Fax capacity/usage.

RAB; Reviewed:	Solution & Interoperability Test Lab Application Notes	2 of 34
SPOC 7/12/2011	©2011 Avaya Inc. All Rights Reserved.	FaxFinder_SM61

SM61 specifications

Avaya SM61, or Avaya Session Manager 6.1, is a robust communication solution designed to manage and route voice, data, and multimedia traffic in enterprise environments. It is a key component of Avaya's unified communications portfolio, enabling organizations to streamline their communication processes while enhancing collaboration and efficiency.

One of the main features of Avaya SM61 is its powerful session management capabilities. It facilitates the handling of various communication sessions such as VoIP calls, video conferencing, and instant messaging. This ensures that users can communicate seamlessly regardless of the devices or platforms they are using, whether it be a desktop phone, mobile device, or conferencing system.

Another significant feature of Avaya SM61 is its exceptional scalability. Organizations can easily expand their communication infrastructure as they grow, adding new users and services without the need for extensive reconfiguration. This flexibility is crucial in today’s fast-paced business environment, where agility and adaptability are paramount. Additionally, with session management capabilities, it can support up to 250,000 users, making it ideal for large enterprises.

Avaya SM61 also integrates a comprehensive set of security measures. This includes support for encryption protocols to ensure the privacy and integrity of voice and video communications. With features such as SIP security, organizations can safeguard their communication channels against unauthorized access and potential threats.

The technology underlying Avaya SM61 is based on the SIP (Session Initiation Protocol) standard, which is widely recognized for its ability to manage multimedia sessions across diverse IP networks. This allows for interoperability with a wide array of devices and applications, making it easier for organizations to implement a unified communication strategy.

Furthermore, Avaya SM61 provides advanced call routing capabilities that optimize communication flows. Its intelligent call routing ensures that incoming calls are directed to the most suitable resources based on various criteria such as availability and skill set. This not only enhances customer service but also improves internal collaboration.

Overall, Avaya SM61 stands out as a comprehensive solution for enterprises looking to enhance their communication infrastructure. With its rich feature set, scalable architecture, robust security, and advanced routing capabilities, it provides organizations with the tools they need to thrive in a connected world. As businesses continue to evolve, Avaya SM61 remains a crucial asset for maintaining effective communication and collaboration across diverse platforms and users.