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Note 4: You may find it necessary or helpful to include W2 in your initialization string or dialing prefix. This enables responses that include the mo- dem-to-modem speed.

Note 5: Some software allows these commands to be added to the list of dial prefixes or the initiali- zation string.

Note 6: When the protocol is forced, the modem will not attempt to connect at other protocols if it can- not connect at the forced protocol. It will try to connect at the fastest speed available within the forced protocol.

There are other configurations that can be forced as well. If you need to select a particular configuration, use the AT command strings shown next.

You can always return to the modem’s default configuration by typing AT &F and pressing the Enter key. If you do, the modem does not re- ceive the commands in your software’s initiali- zation string, as it normally would. Using the ATZ command overcomes this problem if you have saved all of your setup parameters in nonvolatile memory. (To save setup parameters in nonvolatile memory in AT terminal mode: Type AT, followed by the parameter settings you choose, followed by &W, and press Enter. For example, if you type AT &C1 &D2 &W and press Enter, the &C1 and &D2 parameter set- tings are stored in Profile 0.)

To force...

Type these commands and press

 

Enter

 

 

 

 

 

 

 

Lucent

 

Rockwell

 

 

 

 

MNP5/MNP4 operation

AT \N2

 

AT \N5

 

 

 

 

MNP4 only

AT \N2 %C0

 

AT \N5 %C0

 

 

 

 

LAPM only

 

AT \N4

 

 

 

 

Continued on next page

Chapter 3 Solving Common Problems

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Contents MAC Copyright All rights reserved Contents Page What You Need to Use Your Faxmodem IntroductionFor some modems, you may also have received Documentation ConventionsIntroduction Installing the Faxmodem Turn the computer back on Summary of the Indicator Lights FAX Using Initialization Strings Using the FaxmodemUsing Other Voice, Fax, and Data Communica- tions Software Tips for Selecting Setup Options ∙ Set auto baud detect to OFF or no Using AT CommandsUsing AT commands in terminal mode Returning to the Factory SettingsFor help with this problem… See Page… Solving Common ProblemsGeneral Troubleshooting Problem No response appears after executing a com- mand Type AT &D0 &W &Y0 and press Enter Problem Modem does not auto-answerFor highest volume Echo TroubleshootingProblem The modem speaker volume is too low or too high For low volumeConnection Troubleshooting Dial TroubleshootingAT &F On next Initialization string AT&F&C1&D2W2 Dial prefix ATW2D Problem Your modem does not make a connection Quick Start and Reference Guide Appendix a Product Summary Quick Start and Reference Guide External Appendix B Product SpecificationsFCC Part 68 Telecommunications Statement Appendix C Regulatory InformationCanadian Emissions Statement Industry Canada AttachmentDate of Purchase Store or Dealer Important InformationFaxmodem Model Serial Number