Zoom CableModem user manual Installing Your Cable Modem, Contacting your Cable Company

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Installing Your Cable Modem

Note: If your cable company provides you with an installation procedure, follow it instead of the procedure described in this chapter.

This chapter illustrates a typical cable installation in your home or office and describes how to connect the Zoom Cable Modem to your computer.

Installation consists of a few simple steps:

1.Requesting cable modem service from your local cable company.

2.Connecting the modem and installing the USB driver.

3.Configuring your computer’s network settings.

Contacting your Cable Company

Before you install the Zoom Cable Modem, contact your cable company to arrange for cable modem service and to establish a cable modem account. You should have the following information at hand before you contact your cable company:

1.The Cable Media Access Control (C-MAC) address of the modem, located on the modem’s bottom case label.

2.The USB Media Access Control (U-MAC) address, also located on the modem’s bottom case label.

We advise that you record all MAC addresses in the Reference Information section at the end of this manual.

Installing Your Cable Modem

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Contents Zoom CableModem Page Contents Page Getting Started Cable Modem Service System Requirements What You Will Need For InstallationGetting Started Zoom USB Cable Modem User’s Manual Contacting your Cable Company Installing Your Cable ModemZoom USB Cable Modem User’s Manual Making the Connections Automated Power-Up and Synchronization Cable and Power ConnectionsUSB Cable Modem Driver Installation USB Cable Connection Configuring Your Computer’s Network SettingsWindows 98/Me Network Settings Network dialog box, if TCP/IP is not listed, click Installing Your Cable Modem Zoom USB Cable Modem User’s Manual Now proceed to , Configuring Your Browser, on Windows 2000 Network Settings Internet Protocol TCP/IP and click OK Zoom USB Cable Modem User’s Manual Internet Explorer Configuring Your BrowserAOL Connecting to the Internet Using Your Cable ModemEnding an Internet Session Unplugging the ModemUSB Cable Modem and click Change/Remove Uninstalling the ModemFront Panel Information Appendix aAppendix B TroubleshootingProblem The power to my cable modem goes on and off Zoom USB Cable Modem User’s Manual Regulatory Information Appendix CZoom Cable Modem Model Reference Information