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BLADE OS 5.1 BBI Guide
How to Get Help
If you need help, service, or technical assistance, call Blade Network Technologies Technical Support:
US toll free calls:
International calls:
You also can visit our website at the following address:
http://www.bladenetwork.net
Click the Support tab.
The warranty card received with your product provides details for contacting a customer support representative. If you are unable to locate this information, please contact your reseller. Before you call, prepare the following information:
Serial number of the switch unit
Software release version number
Brief description of the problem and the steps you have already taken
Technical support dump information (# show
BMD00139, November 2009 | : Preface 7 |