Troubleshooting

SYSTXBBRWF01

MAC Address and Serial Number

The MAC Address and Serial Number of the WiFi B-SAM is used by the system owner to register their system with Bryant. Write down the MAC Address and WiFi B-SAM serial number in the home owner’s guide. The serial number can be found on the WiFi B-SAM packaging, at the bottom of the large WiFi B-SAM circuit board, or in the User Interface INSTALL/SERVICE menus under SERVICE->MODEL/SERIAL NUMBERS selection. The MAC address can be found on a label on the wireless module.

If the MAC Address is missing or unreadable, it can be found by entering the INSTALL/SERVICE menus of the User Interface (10 second press of the Advance button). The MAC Address will be listed on the SETUP-SAM SETUP->SAM SETUP 1 screen.

Ethernet Module Green Light

A flashing green light on the Ethernet module indicates no connection with the network. The light will remain solid when connection is made.

Self-Test

The purpose of this test is to verify effective 2-way Internet communication.

Press and hold the TEST switch for at least 5 seconds. A flashing Yellow LED will indicate the test is in progress. A flashing Yellow and Green LED means the transmission is complete and the System Access Module is waiting for a reply. A constant Green LED means the test has passed. This test should be completed in just a few seconds.

If the Red LED is lit solid, then the WiFi B-SAM failed to send the message. Ensure that network connectivity is present and that the homeowner’s Internet service is operating properly.

If the Yellow LED is lit solid, then the WiFi B-SAM sent its message but did not receive a reply. The Bryant server may be down. Retry at a later time.

Test aborting - There is no method to abort a test once it is started, other than to remove power.

The LEDs will maintain their state for 1 hour after the test. Pressing the Radio Test button momentarily will clear the LEDs. Pressing the Radio Test button again for five seconds will repeat the radio test.

RS-232 Connector

An RS-232 port has been provided for connection to home automation equipment. Consult your home automation supplier for support.

Updating System Profile

The Evolution System will automatically send system information to Bryant’s computer servers within one hour after the system has been successfully installed. Access to the system via the Internet or telephone will not be available until this occurs. The system can be forced to send its information through the following process if Internet and telephone access is required immediately. Press and hold the Radio Test button for 15 seconds. When the button is first pressed the Red LED will turn on. Five seconds into the press, the Yellow LED will turn on. Fifteen seconds into the press, the Green COM1 LED will turn on. Release the button when the Green LED turns on.

The Red LED will flash when messages are being sent. The Red and Yellow LEDs will flash when the WiFi B-SAM is waiting for

message replies. Upon successful profiling, both Green LEDs will be lit. If profiling is not successful, the Red LED will be lit solid.

If the Evolution system ABC wiring is moved from connector 1 to connector 2 (or vice versa), or Evolution equipment has changed, the WiFi B-SAM must update Bryant’s servers with the new information. This will happen automatically within one hour, or can be manually forced with the process described above.

Local PC Access

The Evolution System(s) can be monitored, and the WiFi B-SAM setup can be changed, through use of the WiFi B-SAM’s embedded web server. From a PC on the same network as the WiFi B-SAM, type the IP address of the WiFi B-SAM in the address field of your web browser.

Account Setup

Setting up your Evolution Remote Access Account requires Internet access and should take just a few minutes of your time. Before logging on to the Internet site listed below, be sure to have the following information available:

1.WiFi B-SAM serial number and MAC address.

2.The name and contact information of person you want the system to contact if maintenance or service is re- quired.

3.The name of the dealer you would like to perform Routine Maintenance and/or Emergency Service.

4.To setup your Remote Access Account, go to the follow- ing Internet address: www.myevolution.bryant.com

5.At the welcome page, look for the text “New Users: Click Here”.

FAULT INDICATORS - Under normal operation, the Yellow and Green LED will be on continuously (solid). If the WiFi B-SAM does not receive communications with the Evolution system, the green LED will not be on. If there are faults present, the yellow LED indicator will blink a two-digit status code. The first digit will blink at a fast rate, the second at a slow rate.

STATUS	DESCRIPTION	RESOLUTION
CODE	DESCRIPTION	RESOLUTION
CODE

45	Board Failure	Replace WiFi B-SAM.

		Ensure that cable be-
	Loss of communica-	tween WiFi B-SAM cir-
62	tion with Ethernet de-	cuit boards are seated
	vice	properly. Replace WiFi
		B-SAM.

		Auxiliary sensor terminals
64	Auxiliary sensor active	are shorted by external
		device.

		Make sure network pa-
66	Wireless network not	rameters are correct in
66	detected	WiFi B-SAM setup
	detected	WiFi B-SAM setup
		screens.

	No communication	Make sure router is con-
67	No communication	nected to the Internet and
67	with server	network parameters are
	with server	network parameters are
		correct.