Troubleshooting

If you have difficulty operating your IS9181, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com/IS9181, or call VTech Communications at 1 (800) 595-9511.

General

You cannot access any of the features of the IS9181 when it is in standby (idle) mode. Power up the unit by pressing STANDBY.

Reset procedure: Unplug the power cord and remove all batteries (if used) IS9181. Wait approximate 30 seconds, then plug the cord back in and re-install the batteries (if used).

When powered by batteries and the IS9181 goes into standby mode, the IS9181 automatically shuts down and the screen turns black after one minute to save battery power (power save mode). To wake the IS9181 from power save mode, press STANDBY.

After pressing the STANDBY key, you cannot de-activate the IS9181 by immediately pressing the STANDBY key again. Wait at least 3 seconds between key presses.

Networking

Your wireless network name and password MUST match what you enter in the IS9181. Check that they are entered exactly the same (including capitalization and special characters).

If the SSID Broadcast is turned OFF on certain brands of wireless routers, the IS9181 will not be able to connect during setup. Refer to your wireless router user’s manual for instructions to turn ON the SSID Broadcast during the IS9181 wireless network setup process. Once the IS9181 successfully connects to your wireless router, the SSID Broadcast can be turned OFF again.

Appendix

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VTech IS9181 user manual Troubleshooting, General, Networking

IS9181 specifications

The VTech IS9181 is a sophisticated internet-based, video phone that merges cutting-edge technology with user-friendly design, making it an ideal choice for families and individuals seeking to stay in touch with loved ones across long distances. Emphasizing superior audio-visual clarity, the IS9181 offers high-definition video calling capabilities, presenting a crisp picture and clear sound that enhances communication quality.

One of the standout features of the VTech IS9181 is its compatibility with popular video calling platforms such as Skype and Google Duo. This flexibility allows users to connect with a broader range of contacts, ensuring they can easily reach friends or family who may not own the same device. The phone comes equipped with a large, high-resolution display, making it easy to see the faces of loved ones during video calls.

The phone also incorporates a built-in camera, enabling users to engage in two-way video conversations. The camera features a wide-angle lens, which allows more people to fit into the frame, making it perfect for family gatherings or group chats. Additionally, the device features a user-friendly interface and touch screen buttons that simplify navigation through various settings and applications.

Technologically, the VTech IS9181 operates on a reliable Wi-Fi connection, ensuring stable connectivity and minimal disruptions during calls. Its wireless capabilities also allow for convenient placement anywhere in the home without the need for cumbersome wiring.

In terms of audio technology, the phone supports clear sound transmission with noise-cancellation features, ensuring that communication is not only visually engaging but also audibly pleasant. The handset also includes a traditional phone option, allowing users to make regular calls, switch seamlessly between video and audio calls, and store a phonebook with frequently dialed numbers.

Design-wise, the VTech IS9181 features a sleek, contemporary look that can blend into various home decor styles. The device is lightweight and portable, so users can easily move it around the house or take it on the go.

Overall, the VTech IS9181 is an excellent choice for those who prioritize connectivity and convenience in their communication tools, making it a versatile addition to any home looking to enhance family interactions.