Asante Technologies II user manual Contacting Technical Support

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SHBBook Page 1 Wednesday, March 3, 1999 8:03 PM

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Technical Support

Contacting Technical Support

To contact Asanté Technical Support:

Telephone	(800) 622-7464
Fax	(801) 566-3787
Fax-Back	(800) 741-8607
E-mail	support@asante.com
World Wide Web Site	http://www.asante.com

Technical Support Hours

6:00 a.m. to 5:00 p.m. Paciﬁc Standard Time USA, Monday - Friday.

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Contents User’s Manual Copyright Notice Trademarks Table of Contents SHBBook Page ii Wednesday, March 3, 1999 803 PM About This Manual Chapter ContentsDocument Conventions Important Safety InstructionsAbout This Manual SHBBook Page vi Wednesday, March 3, 1999 803 PM Package Contents IntroductionNetStacker II Hubs Introduction Both models accept optional slide-in ﬁber optic module Performance FeaturesSHBBook Page 4 Wednesday, March 3, 1999 803 PM Installation ComponentsFront Panels of the 12 Port and 24 Port Hubs LED Indicators Rear panels of the 12 port and 24 port hubs both display Rear Panels of the 12 Port and 24 Port HubsCabling and Voltage Requirements Cabling RequirementsVoltage Requirements Hub Location Placement and MountingDesktop Mounting Rack MountingConnecting Workstations or Servers Connecting Network DevicesConnecting cable to a NIC Connecting to Another HubInstallation Connecting Cable Uplink Button Straight through cable Stacking Cables Stacking Hubs11 MII Module Slot on rear panel Adding Fiber Optic Connectivity via MIIPowering on the Hub 12 port hub LEDs LED IndicatorsCollision Indicator LEDs Power LEDHub ID Number LEDs Port Link Activity Indicator LEDs10Mbps Link Activity LEDs 100Mbps Link Activity LEDsSHBBook Page 4 Wednesday, March 3, 1999 803 PM Problem Indication Action TroubleshootingA-2 NetStacker II Hub Speciﬁcations SpeciﬁcationsB-2 Contacting Technical Support Technical SupportSHBBook Page 2 Wednesday, March 3, 1999 803 PM SHBBook Page 1 Wednesday, March 3, 1999 803 PM Asanté TECHNOLOGIES, INC., 821 FOX LANE, SAN JOSE, CA