Asante Technologies II user manual Troubleshooting, Problem Indication Action

Page 29

SHBBook Page 1 Wednesday, March 3, 1999 8:03 PM

A

Troubleshooting

Table A-1 describes how to troubleshoot problems with your network and/or the Switch by monitoring the Switch’s LEDs.

Table A-1 Troubleshooting

Problem

Indication

Action

 

 

 

No Power

Power LED OFF

Check the power cord.

 

 

Make sure the power outlet is functional.

 

 

Make sure the power cord is properly connected to

 

 

the outlet and is securely connected to the hub.

 

 

 

Port connection

Link Activity LED

Make sure the cable is functioning and is properly

not functioning

OFF

connected at both ends.

 

 

Check the crimp of the RJ-45 connectors.

 

 

Make sure the UTP cable is Category 5 for

 

 

100Base-TX.

 

 

Make sure the UTP cable is Category 3 for

 

 

10Base-T.

 

 

Make sure the cable length does not exceed 100

 

 

meters.

 

 

 

Hub ID incor-

No HUB ID LED

Check with Asanté technical support.

rect

lit, or same HUB

 

 

ID LED lit on two

 

 

hubs

 

 

 

 

Page A-1

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Contents User’s Manual Copyright Notice Trademarks Table of Contents SHBBook Page ii Wednesday, March 3, 1999 803 PM About This Manual Chapter ContentsDocument Conventions Important Safety InstructionsAbout This Manual SHBBook Page vi Wednesday, March 3, 1999 803 PM NetStacker II Hubs Package ContentsIntroduction Introduction Both models accept optional slide-in fiber optic module Performance FeaturesSHBBook Page 4 Wednesday, March 3, 1999 803 PM Front Panels of the 12 Port and 24 Port Hubs InstallationComponents LED Indicators Rear panels of the 12 port and 24 port hubs both display Rear Panels of the 12 Port and 24 Port HubsVoltage Requirements Cabling and Voltage RequirementsCabling Requirements Hub Location Placement and MountingDesktop Mounting Rack MountingConnecting Workstations or Servers Connecting Network DevicesConnecting cable to a NIC Connecting to Another HubInstallation Connecting Cable Uplink Button Straight through cable Stacking Cables Stacking Hubs11 MII Module Slot on rear panel Adding Fiber Optic Connectivity via MIIPowering on the Hub 12 port hub LEDs LED IndicatorsCollision Indicator LEDs Power LEDHub ID Number LEDs Port Link Activity Indicator LEDs10Mbps Link Activity LEDs 100Mbps Link Activity LEDsSHBBook Page 4 Wednesday, March 3, 1999 803 PM Problem Indication Action TroubleshootingA-2 NetStacker II Hub Specifications SpecificationsB-2 Contacting Technical Support Technical SupportSHBBook Page 2 Wednesday, March 3, 1999 803 PM SHBBook Page 1 Wednesday, March 3, 1999 803 PM Asanté TECHNOLOGIES, INC., 821 FOX LANE, SAN JOSE, CA