Seagate ST9655AG, ST9550AG manual Installation troubleshooting, High-level formatting

10 ST9655 Family Installation Guide, Rev. A

High-level formatting

High-level formatting verifies the information written by the low- level format and creates file allocation tables used to catalog and access files.

1.Run the FORMAT program. Insert a DOS program diskette containing the FORMAT program into your diskette drive. At the DOS prompt, type format, followed by the drive letter for the first drive partition you want to format (for example, format C:). Then, press ENTER. Repeat this procedure to format each of the new drive partitions you have created. Consult your DOS manual for FORMAT command options.

Note. If you are formatting the drive partition that will be used to boot your computer (the “C” drive), copy the DOS system files to this drive. To do this, type /s after the format command (for example, format C: /s)

2.Verify the drive capacity. After high-level formatting a drive, you can verify the usable drive capacity by running the DOS CHKDSK utility program.

Installation troubleshooting

Before calling Seagate Technical Support, please read and con- sider all the possibilities discussed on the following pages. The suggestions presented here address the vast majority of instal- lation problems.

General troubleshooting procedures

The following is a list of general troubleshooting procedures. Solu- tions for specific problems are provided on subsequent pages.

Warning. Always turn off the computer before changing jump- ers, moving cables or touching any internal compo- nents.