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ST9655 Family Installation Guide, Rev. A

Technical support services

Always consult your disc drive or computer dealer first for tech- nical support. Your dealer has first-hand experience with a wide variety of system configurations.

Technical support is available for all Seagate products by calling the SeaFAX, Seagate Technical Support FAX, SeaFONE, SeaBOARDand SeaTDDservices.

SeaFAX

You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support informa- tion by return FAX. This service is available 24 hours daily.

Location

Telephone number

United States

408-438-2620

England

44-62-847-7080

Seagate Technical Support FAX. 408/438-8137

You can FAX questions or comments to technical support specialists 24 hours daily. Responses are sent between 8:00 A.M. and 5:00 P.M. (Pacific time), Monday through Friday.

SeaFONE. 408/438-8222

You can talk to a technical support specialist between 8:00 A.M. and 5:00 P.M. (Pacific time), Monday through Friday. SeaFONE provides recorded technical information on se- lected Seagate products while you are on hold. You can access these recordings 24 hours daily. Before calling, note your computer configuration and drive model number (STxxxx).

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Seagate ST9655AG Technical support services, SeaFAX, Location Telephone number, Seagate Technical Support FAX /438-8137