Jenn-Air JGCP536, JGCP548, JGCP436 Assistance Or Service, In the U.S.A, Accessories, In Canada

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

In the U.S.A.

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-JENNAIR(1-800-536-6247)to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Or call: 1-800-JENNAIR (1-800-536-6247)

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center.

Accessories

All-Purpose Appliance Cleaner

Order Part Number 31682

Griddle Cover

Order Part Number W10160195

Wok Ring

Order Part Number W10216179

19¹¹⁄₁₆" (50.0 cm) to 39" (99.0 cm) Adjustable Backguard for 30" (76.2 cm) Ranges and Cooktops

Order Part Number 8285148

19¹¹⁄₁₆" (50.0 cm) to 39" (99.0 cm) Adjustable Backguard for 36" (91.4 cm) Ranges and Cooktops

Order Part Number 8284756

19¹¹⁄₁₆" (50.0 cm) to 39" (99.0 cm) Adjustable Backguard for 48" (121.9 cm) Ranges and Cooktops

Order Part Number 8284755

9" (22.9 cm) Backguard for 30" (76.2 cm) Ranges and Cooktops

Order Part Number W10115773

9" (22.9 cm) Backguard for 36" (91.4 cm) Ranges and Cooktops

Order Part Number W10115776

9" (22.9 cm) Backguard for 48" (121.9 cm) Ranges and Cooktops

Order Part Number W10115777

33½" (85.0 cm) Retractable Backguard with Dual-Position Shelf for 30" (76.2 cm) Ranges and Cooktops

Order Part Number W10285447

33½" (85.0 cm) Retractable Backguard with Dual-Position Shelf for 36" (91.4 cm) Ranges and Cooktops

Order Part Number W10285448

33½" (85.0 cm) Retractable Backguard with Dual-Position Shelf for 48" (121.9 cm) Ranges and Cooktops

Order Part Number W10285449

In Canada

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-807-6777to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Centre

200 - 6750 Century Ave.

Mississauga, ON L5N 0B7

Web address: www.jennair.ca

Or call: 1-800-807-6777.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Centre.

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