TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate |
| Burner sparks but does not light |
■Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
■Is there continuous sparking, but the burner does not light?
Discontinue use of the surface burner and contact a service technician.
Surface burners will not operate
■Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.
■Is the control knob set correctly? Push in knob before turning to a setting.
■Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy
■Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners” section.
■On models with caps, are the burner caps positioned properly?
See “Sealed Surface Burners” section.
■Is propane gas being used?
The appliance may have been converted improperly. Contact a trained repair specialist.
Surface burner makes popping noises
■Is the burner wet? Let it dry.
Excessive heat around cookware on cooktop
■Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■Is the proper cookware being used? See “Cookware” section.
■Is the control knob set to the proper heat level? See “Cooktop Controls” section.
■Is the cooktop level?
Level the cooktop. See the Installation Instructions.
Griddle results not what expected
■Was the griddle preheated?
Preheat griddle. See “Electric Chrome Griddle” section for more information.
■Are foods taking too long to cook?
Partially frozen or very cold foods will increase cooking time. Thoroughly defrost foods.
12
