Motorola SBV4200 manual Signing Up for Service, Internet MAC Telephone MAC

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Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ

Glossary

License

Internet MAC

Telephone MAC

P/N: AAAAAA-BBB-00 Made in .........

CM HFC MAC ID: ABCDEF012345

CUSTOMER S/N: BCDFGHJKLMNP

S/N: PPPPMMYJJJSSSSSCAABBCCCC

USB CPE MAC ID: ABCDEF012345

MTA MAC ID: ABCDEF012345

Signing Up for Service

You must sign up with a cable service provider to access the Internet and other online services.

To activate your service, call your local cable service provider.

To receive data service, you need to provide the MAC address printed on the bar code label marked CM HFC MAC ID on the rear panel. You can record it here:

00 : ______ : ______ : ______ : ______ : ______

To receive telephone service, you need to provide the MAC address marked MTA MAC ID.

You can record it here:

00 : ______ : ______ : ______ : ______ : ______

You should ask your cable service provider the following questions:

Do you have any special system requirements?

When can I begin to use my VoIP cable modem?

Are there any files I need to download after I am connected?

Do I need a user name or password to access the Internet or use e-mail?

X

6

SURFboard® SBV4200 VoIP Cable Modem User Guide

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Contents SURFboard SBV4200 VoIP Cable Modem User Guide Ii SURFboard SBV4200 VoIP Cable Modem User Guide Iii SURFboard SBV4200 VoIP Cable Modem User Guide Contents SURFboard SBV4200 VoIP Cable Modem User Guide Easier IntroductionKey Light Flashing Top and Front PanelKey Item Description Rear PanelBefore You Begin Precautions Internet MAC Telephone MAC Signing Up for ServiceEthernet Card Computer System RequirementsInstallation and Configuration Overview Step Cabling and Startup for a Single UserCabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Select The updated driver... and click Next Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Me Configuring TCP/IP in Windows 95, 98, or Me Click Obtain an IP address automatically Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Verifying the IP Address in Windows 95, 98, or Me Verifying the IP Address in Windows 2000 or XP Verifying the IP Address in Windows 2000 or XP Ethernet and USB Cabling for Multiple UsersCabling for Multiple Users EthernetProblem Possible Solutions TroubleshootingCannot send or receive data Front-Panel Lights and Error Conditions Click the Motorola SurfBoard USB Cable Modem Removing the USB Driver from Windows 98 or MeRemoving the USB Driver from Windows 98 or Me FAQ Glossary License FAQ Glossary License Removing the USB Driver from Windows Click SettingsRemoving the USB Driver from Windows FAQ Glossary License FAQ Glossary License Click Remove Driver Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP FAQ Glossary License FAQ Glossary License FAQ Glossary License FAQ Glossary License Click Remove Driver Contact Us Can I still watch cable TV while using my VoIP cable modem? Frequently Asked QuestionsWhat is high-speed cable Internet access? What is Voice over Internet Protocol VoIP?What are CableLabs Certified, Docsis and Euro-DOCSIS? What is PacketCable?Do I need to change my Internet service provider ISP? What do I do if my SURFboard VoIP cable modem stops working? What type of technical support is available?Coaxial cable GlossaryPstn SURFboard Cable Modems Software LicenseGovernment Restricted Rights Visit our website at
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