Motorola SBV4200 manual What type of technical support is available?

Page 68

Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ

Glossary License

QDo I need to subscribe to cable TV to get cable Internet access?

ANo, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic service before you can get Internet access and/or offer a discount when you use your own VoIP cable modem. Check with your local cable company for specific information.

QWhat type of technical support is available?

AFor questions about your Internet service, connection, or VoIP cable modem, call your cable service provider.

QWhat do I do if my SURFboard VoIP cable modem stops working?

A“Troubleshooting” on page 41 provides tips to diagnose problems and simple solutions. If you continue to have problems, call your cable service provider.

X

63 SURFboard® SBV4200 VoIP Cable Modem User Guide

Home Print Exit

Image 68
Contents SURFboard SBV4200 VoIP Cable Modem User Guide Ii SURFboard SBV4200 VoIP Cable Modem User Guide Iii SURFboard SBV4200 VoIP Cable Modem User Guide Contents SURFboard SBV4200 VoIP Cable Modem User Guide Introduction EasierTop and Front Panel Key Light FlashingRear Panel Key Item DescriptionBefore You Begin Precautions Signing Up for Service Internet MAC Telephone MACComputer System Requirements Ethernet CardInstallation and Configuration Overview Cabling and Startup for a Single User StepCabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Select The updated driver... and click Next Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Me Configuring TCP/IP in Windows 95, 98, or Me Click Obtain an IP address automatically Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Verifying the IP Address in Windows 95, 98, or Me Verifying the IP Address in Windows 2000 or XP Verifying the IP Address in Windows 2000 or XP Cabling for Multiple Users Ethernet and USBEthernet Cabling for Multiple UsersTroubleshooting Problem Possible SolutionsCannot send or receive data Front-Panel Lights and Error Conditions Removing the USB Driver from Windows 98 or Me Click the Motorola SurfBoard USB Cable ModemRemoving the USB Driver from Windows 98 or Me FAQ Glossary License FAQ Glossary License Click Settings Removing the USB Driver from WindowsRemoving the USB Driver from Windows FAQ Glossary License FAQ Glossary License Click Remove Driver Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP FAQ Glossary License FAQ Glossary License FAQ Glossary License FAQ Glossary License Click Remove Driver Contact Us Frequently Asked Questions What is high-speed cable Internet access?What is Voice over Internet Protocol VoIP? Can I still watch cable TV while using my VoIP cable modem?What are CableLabs Certified, Docsis and Euro-DOCSIS? What is PacketCable?Do I need to change my Internet service provider ISP? What type of technical support is available? What do I do if my SURFboard VoIP cable modem stops working?Glossary Coaxial cablePstn Software License SURFboard Cable ModemsGovernment Restricted Rights Visit our website at
Related manuals
Manual 73 pages 34.13 Kb