Motorola manual Iii SURFboard SBV4200 VoIP Cable Modem User Guide

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This product is provided with a separate a separate Regulatory, Safety, Software License, and Warranty Information card. If one is not provided with this product, please ask your service provider or point-of-purchase representative, as the case may be.

THIS PRODUCT IS IN COMPLIANCE WITH ONE OR MORE OF THE STANDARDS LISTED ON THE REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. NOT ALL STANDARDS APPLY TO ALL MODELS.

NO WARRANTIES OF ANY KIND ARE PROVIDED BY MOTOROLA WITH RESPECT TO THIS PRODUCT, EXCEPT AS STATED ON THE REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD. MOTOROLA’S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR REISSUED BY YOUR SERVICE PROVIDER.

Copyright © 2003 by Motorola, Inc.

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft and Windows are registered trademarks and Windows Me and Windows XP are trademarks of Microsoft Corporation. Microsoft Windows screen shots are used by permission of Microsoft Corporation. Macintosh is a registered trademark of Apple Computer, Inc. Netscape and Navigator are registered trademarks of Netscape Communications Corporation. UNIX is a registered trademark of the Open Group in the United States and other countries. All other product or service names are the property of their respective owners. © Motorola, Inc. 2003.

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iii SURFboard® SBV4200 VoIP Cable Modem User Guide

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Contents SURFboard SBV4200 VoIP Cable Modem User Guide Ii SURFboard SBV4200 VoIP Cable Modem User Guide Iii SURFboard SBV4200 VoIP Cable Modem User Guide Contents SURFboard SBV4200 VoIP Cable Modem User Guide Easier IntroductionKey Light Flashing Top and Front PanelKey Item Description Rear PanelBefore You Begin Precautions Internet MAC Telephone MAC Signing Up for ServiceEthernet Card Computer System RequirementsInstallation and Configuration Overview Step Cabling and Startup for a Single UserCabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Select The updated driver... and click Next Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Me Configuring TCP/IP in Windows 95, 98, or Me Click Obtain an IP address automatically Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Verifying the IP Address in Windows 95, 98, or Me Verifying the IP Address in Windows 2000 or XP Verifying the IP Address in Windows 2000 or XP Ethernet and USB Cabling for Multiple UsersCabling for Multiple Users EthernetProblem Possible Solutions TroubleshootingCannot send or receive data Front-Panel Lights and Error Conditions Click the Motorola SurfBoard USB Cable Modem Removing the USB Driver from Windows 98 or MeRemoving the USB Driver from Windows 98 or Me FAQ Glossary License FAQ Glossary License Removing the USB Driver from Windows Click SettingsRemoving the USB Driver from Windows FAQ Glossary License FAQ Glossary License Click Remove Driver Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP FAQ Glossary License FAQ Glossary License FAQ Glossary License FAQ Glossary License Click Remove Driver Contact Us Can I still watch cable TV while using my VoIP cable modem? Frequently Asked QuestionsWhat is high-speed cable Internet access? What is Voice over Internet Protocol VoIP?What is PacketCable? Do I need to change my Internet service provider ISP?What are CableLabs Certified, Docsis and Euro-DOCSIS? What do I do if my SURFboard VoIP cable modem stops working? What type of technical support is available?Coaxial cable GlossaryPstn SURFboard Cable Modems Software LicenseGovernment Restricted Rights Visit our website at
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