Motorola manual WSM6300 Users Guide, Iii. How To Get Warranty Service

Page 19
III. HOW TO GET WARRANTY SERVICE:

MEA

WSM6300 Users Guide

III. HOW TO GET WARRANTY SERVICE:

Purchaser must notify Motorola's representative or call Motorola's Customer Response Center at 1-800-247-2346 within the applicable warranty period for information regarding warranty service.

IV. WHAT THIS WARRANTY DOES NOT COVER:

A)Defects or damage resulting from use of the Product in other than its normal and customary manner.

B)Defects or damage from misuse, accident, water, or neglect.

C)Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment.

D)Breakage or damage to antennas unless caused directly by defects in material workmanship.

E)A Product subjected to unauthorized Product modifications, disassemblies or repairs (including, without limitation, the addition to the Product of non-Motorola supplied equipment) which adversely affect performance of the Product or interfere with Motorola's normal warranty inspection and testing of the Product to verify any warranty claim.

F)Product which has had the serial number removed or made illegible.

G)Batteries (they carry their own separate limited warranty).

H)Freight costs to the repair depot.

I)A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with Motorola's published specifications or with the FCC type acceptance labeling in effect for the Product at the time the Product was initially distributed from Motorola.

J)Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the Product.

K)That the software in the Product will meet the purchaser's requirements or that the operation of the software will be uninterrupted or error-free.

L)Normal and customary wear and tear.

M)Non-Motorola manufactured equipment unless bearing a Motorola Part

Number in the form of an alpha numeric number (i.e., TDE6030B).

N)Lift trucks for installation, removal, replacement or repair of the Motorola supplied products from light, power, telephone poles etc.

O)Dispatch to remote site locations

P)Loading of software upgrades or fixes into the devices.

V. GOVERNING LAW

In the case of a Product sold in the United States and Canada, this Warranty is governed by the laws of the State of Illinois and the Province of Ontario, respectively.

VI. PATENT AND SOFTWARE PROVISIONS:

Motorola will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or its parts infringe a United States patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following:

A)that Motorola will be notified promptly in writing by such purchaser of any notice of such claim;

B)that Motorola will have sole control of the defense of such suit and all negotiations for its

settlement

or

compromise;

and

C)should the Product or its parts become, or in Motorola's opinion be likely to become, the subject of a claim of infringement of a United States patent, that such purchaser will permit Motorola, at its option and expense, either to procure for such purchaser the right to continue using the Product or its parts or to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for the Product or its parts as depreciated and accept its

13

Image 19
Contents MEA WSM6300 Wireless Serial Modem Users Guide Documentation RevisionPage Trademarks WSM6300 Users GuideCopyrights DisclaimerTesting Table of ContentsWSM6300 ASSEMBLY WSM6300 Installation ProcedureRegulatory and RF Safety Exposure WSM6300 Users GuideFCC RF Energy Exposure Statement Device Manager Wireless Router Configuration Panel WSM6300 AssemblyList of Figures WSM Serial CableIntroduction Wireless Serial ModemWhat’s in the Box WSM6300 Assembly Installation RequirementsFigure 1. WSM6300 Assembly Orange WSM6300 Installation ProcedureSignal Figure 2. WSM Serial CableDeployment TestingDeployment Tips Antenna cable adapter as required Optional Equipment Antenna Cable as requiredWSM6300 MAC Addresses Table Device AddressingWSM Transceiver MAC Address 00-05-12-0A-xx-yy Description Configurable ParametersDevice Manager Wireless Router Configuration Panel ParameterGPIO RS-485 Transmit EnableParity StopAsia and Pacific Region Customer Service InformationEurope Email essc@motorola.comSystem Information Radio Products and Services DivisionObtaining Support Return Material RequestReturning System Components to Motorola Radio Products and Services Division Telephone NumbersReturning FREs Product Warranty Information III. HOW TO GET WARRANTY SERVICE Page FCC RF Energy Exposure Statement Regulatory and RF Safety ExposureFCC Regulatory Information FCC InformationRF Exposure Compliance and Guidelines Operating Instructions Motorola