Ericsson HM200c/HM201c manual Contact Your Service Provider

PipeRider® Cable Modem User's Guide HM200c/HM201c

Contact Your Service Provider

Step 1: Verify that your local Service Provider supports two-way cable modem access

To enjoy the speed of the PipeRider cable modem, your local Service Provider must support two-way cable modem access. Two-way access allows data to flow in both the upstream and downstream directions. Since the PipeRider cable modem sends and receives data over the Service Provider's cable line, the PipeRider will not operate in a one-way (downstream only) cable modem configuration.

Downstream: Data travels from Service Provider to your computer

Upstream: Data travels from your computer to Service Provider

Step 2: Establish an Internet Access Account with your local Service Provider

When you establish an Internet Access Account, your Service Provider may request some information from the label on the bottom of the PipeRider cable modem. This information may include the Product Number and the MAC Addresses.

Step 3: Have your Service Provider install a cable modem jack at a location near your computer