Cisco Systems DPQ2202 important safety instructions For Information, If You Have Questions

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For Information

For Information

If You Have Questions

If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Use the following table to find the center in your area.

Region

Assistance Centers

Telephone and Fax Numbers

North America

Atlanta, Georgia

Technical Support

South America

United States

For Digital Broadband Delivery System products only, call:

Central

 

 

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Toll-free: 1-800-283-2636

America

 

 

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Local: 770-236-2200

 

 

 

 

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Fax: 770-236-2488

 

 

For all products other than Digital Broadband Delivery

 

 

System, call:

 

 

ƒ

Toll-free: 1-800-722-2009

 

 

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Local: 678-277-1120

 

 

ƒ

Fax: 770-236-2306

 

 

Customer Service

 

 

ƒ

Toll-free: 1-800-722-2009

 

 

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Local: 678-277-1120

 

 

ƒ

Fax: 770-236-5477

Europe

European Technical

Telephone: 32-56-445-197 or 32-56-445-155

 

Assistance Center

Fax: 32-56-445-061

 

(EuTAC), Belgium

 

 

 

 

 

 

Asia-Pacific

Hong Kong, China

Telephone: 011-852-2588-4745

 

 

Fax: 011-852-2588-3139

 

 

 

Australia

Sydney, Australia

Telephone: 011-61-2-8446-5374

 

 

Fax: 011-61-2-8446-8015

 

 

 

Japan

Tokyo, Japan

Telephone: 011-81-3-5322-2067

 

 

Fax: 011-81-3-5322-1311

 

 

 

 

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Contents This Document Cisco Model DPQ2202 VoIP Cable Modem User GuideImportant Safety Instructions Aviso a los instaladores de sistemas Catv Mitteilung für CATV-TechnikerGround the Product Power Source WarningProtect the Product from Lightning Verify the Power Source from the On/Off Power LightHandling Disposable Batteries Provide Ventilation and Select a Location Protect the Product When Moving ItCanada EMI Regulation Declaration of ConformityIntroduction Benefits and FeaturesIntroduction Whats In the Carton? Front Panel Description Battery Illuminates when the battery is fully charged Back Panel Description Minimum System Requirements for a PC What Are the System Requirements for Internet Service?Minimum System Requirements for Macintosh System Requirements for an Ethernet ConnectionAlready Have an Existing High-Speed Internet Access Account Do Not Have a High-Speed Internet Access AccountWant to Use the Cable Modem for Telephone Service Where Is the Best Location for My Cable Modem? Before You Begin How Do I Mount the Modem on a Wall? OptionalLocation and Dimensions of the Wall-Mounting Slots Telephone Wiring Requirements What Are the Requirements for Telephone Service?Number of Telephone Devices Telephone Device TypesTo connect devices Connecting and Installing Internet DevicesPort on the back of the cable modem Rev a Installing USB Drivers on Windows 2000 Systems Installing USB DriversInstalling USB Drivers on Windows Vista Systems Installing USB Drivers on Windows XP SystemsCharging the Battery How Do I Maintain the Battery Optional Model OnlyUsing the Modem Without a Battery Replacing the BatteryRemoving and Replacing the Battery Location of the Battery Optional Model OnlyHow Do I Maintain the Battery Optional Model Only How do I arrange for cable telephony installation? Frequently Asked QuestionsHow many telephones can I connect? Frequently Asked Questions Having Difficulty? Common Troubleshooting IssuesCheck and Correct Tips for Improved PerformanceBattery Front Panel LED Status Indicator FunctionsFront Panel LED Status Indicators During Normal Operations Normal Operations AC Power appliedDisclaimer TrademarksDocumentation Copyright Notice Software and Firmware Use NoticeIf You Have Questions For Information