Verizon VZ4010 manual Troubleshooting

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Troubleshooting

Card does not perform or connection is unstable when computer has a second built-in wireless network card (such as a mini PCI or

Intel® Centrino).

This condition occurs if your computer has a built-in wireless card while your Wireless Card is also active. This happens because Windows must now handle two active wireless connections.

You need to disable the built-in wireless card from your computer under “Network Adapters” in the Device Manager.

Card does not perform or connection is slow when computer has a built-in wired Ethernet card.

This condition occurs if your computer has an active Ethernet card while your Wireless Card is also active. This happens because Windows must now handle two active network connections. You need to disable the Ethernet card from your computer under “Network Adapters” in the Device Manager.

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Contents Wireless G Notebook Card Table of Contents Introduction Placement of your Wireless Router IntroductionCordless Phone Placement Avoid Obstacles and InterferenceChoose the Quietest Channel for your Wireless Network Secure Connections, VPNs, and AOLProduct Features OverviewOverview Product SpecificationsApplications and Advantages System Requirements Package ContentsCard Connector Link LEDInstalling and Setting up the Card Install the SoftwareSection Installing and Setting up the Card Installation is now complete Configure Use the Wireless Networking Utility from VerizonSection Using the Wireless Networking Utility from Verizon Accessing the WNU from the Windows System TrayNetwork Status Lost Wireless ConnectionAvailable Networks Network Status and Solution Tips Using the Wireless Networking Utility from VerizonConnection Failure Setting Wireless Network Profiles Securing your Wi-FiNetworkUsing the Wireless Networking Utility from Verizon Encryption Methods Bit WEPBit Encryption Encryption KeysConfiguring your Wireless G Notebook Card to use Security Setting up your Wireless Router to use SecurityChanging the Wireless Security Settings WEP Setup Bit WEP EncryptionC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key WPA-PSK no server Wireless Networking Utility Options WNU HelpAdvanced Diagnostic Tools Troubleshooting Can’t connect to the Internet wirelesslyTroubleshooting Name of your wireless network appears in Available NetworksPower LED does not come on Card is not working Link LED is solid but I cannot connect to the Internet Signal strength is poor Data transfer is sometimes slowTroubleshooting Troubleshooting Troubleshooting Technical Support InformationI f r ti Federal Communications Commission NoticeInformation Manufactured by BelkinInformation Wireless G Notebook Card