Verizon VZ4050 user manual Troubleshooting, Can’t connect to the Internet wirelessly

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Troubleshooting

I can’t connect to the Internet wirelessly.

If you are unable to connect to the Internet from a wireless computer, please check the following items:

1.Look at the lights on your wireless router. If you’re using a Wireless Router from Verizon, the lights should be as follows:

•The “Power” light should be on.

•The “Connected” light should be on, and not blinking.

•The “WAN” light should be either on or blinking.

If your Wireless Router’s lights match these descriptions, go to number 2, below.

If this is NOT the case, please contact Verizon Technical Support at 888-604-5880.

If you are not using a Wireless Router from Verizon, consult that router manufacturer’s user guide.

2.Open your Wireless Networking Utility (WNU) software by clicking on the icon in the system tray at the bottom right-hand corner of the screen : the tray icon should look like this (the icon may be red

or green):

3.The window that opens will show a list of “Available Networks”. Available networks are wireless networks you can connect to.

If you are using a Verizon 802.11g (54g) Router, “Verizon54g” is the default name.

If you are using a Verizon 802.11b Router, the default name should be “WLAN”.

If you are NOT using a Verizon Router, please consult your router manufacturer’s user manual for the default name.

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Contents Wireless G USB Network Adapter Table of Contents Introduction Benefits of a Home NetworkPlacement of your Wireless Router or Access Point IntroductionCordless Phone Placement Avoid Obstacles and InterferenceChoose the Quietest Channel for your Wireless Network Secure Connections, VPNs, and AOLProduct Features OverviewProduct Specifications Applications and AdvantagesPackage Contents System RequirementsInstalling and Setting up the Adapter InstallSection Installing and Setting up the Adapter Configure Use the Wireless Networking Utility from VerizonInstallation is now complete Using the Wireless Networking Utility from Verizon Accessing the WNU from the Windows System TrayLost Wireless Connection Network StatusAvailable Networks Network Status and Solution Tips Connection FailureSetting Wireless Network Profiles Securing your Wi-FiNetworkUsing the Wireless Networking Utility from Verizon Wired Equivalent Privacy WEP is a less secure, but more Wireless Protected Access WPA is the new standardWired Equivalent Privacy WEP Bit WEP Encryption KeysC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key Wi-Fi Protected Access WPA Changing the Wireless Security Settings WEP Setup Bit WEP EncryptionC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key Using the Wireless Networking Utility from Verizon WPA-PSK no server Wireless Networking Utility Options Advanced Diagnostic Tools WNU HelpUsing the Wireless Networking Utility from Verizon Troubleshooting Can’t connect to the Internet wirelesslyName of your wireless network appears in Available Networks Installation CD-ROM does not start WNU Power LED does not come on Adapter is not workingLink LED is solid but I cannot connect to the Internet Data transfer is sometimes slowSignal strength is poor Troubleshooting Manufactured by Belkin Wi-FiInteroperability Certificate Manufactured by Belkin FCC Statement Federal Communications Commission NoticeCanada-Industry Canada IC Manufactured by BelkinModifications Europe-European Union NoticeBelkin Corporation Limited Five-Year Product Warranty Wireless G USB Network Adapter