Verizon VZ4050 user manual Link LED is solid but I cannot connect to the Internet

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Troubleshooting

Link LED is solid but I cannot connect to the Internet.

If you have a signal but can’t get online or obtain an IP address, the problem may be that there is a mismatch between the encryption key settings in your computer and wireless router (or access point)

Check the WEP key settings to see if they match. The key is case-sensitive and the spelling on each computer and wireless router (or access point) must be exactly the same in order for the Adapter to connect to the router. For more information about encryption, please see the “Securing your Wi-Fi Network” section of this User Manual.

If issues persist even at close range, please contact Verizon Technical Support at 888-604-5880.

Data transfer is sometimes slow.

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther from the wireless router (or access point).

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet away from the wireless router (or access point). Please see the section titled “Placement of your Wireless Networking Hardware for Optimal Performance” in this manual.

If issues persist even at close range, please contact Verizon Technical Support at 888-604-5880.

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Contents Wireless G USB Network Adapter Table of Contents Benefits of a Home Network IntroductionIntroduction Placement of your Wireless Router or Access PointAvoid Obstacles and Interference Cordless Phone PlacementSecure Connections, VPNs, and AOL Choose the Quietest Channel for your Wireless NetworkOverview Product FeaturesApplications and Advantages Product SpecificationsSystem Requirements Package ContentsInstall Installing and Setting up the AdapterSection Configure Use the Wireless Networking Utility from Verizon Installing and Setting up the AdapterInstallation is now complete Accessing the WNU from the Windows System Tray Using the Wireless Networking Utility from VerizonLost Wireless Connection Network StatusAvailable Networks Connection Failure Network Status and Solution TipsSecuring your Wi-FiNetwork Setting Wireless Network ProfilesUsing the Wireless Networking Utility from Verizon Wired Equivalent Privacy WEP is a less secure, but more Wireless Protected Access WPA is the new standardWired Equivalent Privacy WEP Bit WEP Encryption KeysC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key Wi-Fi Protected Access WPA Changing the Wireless Security Settings Bit WEP Encryption WEP SetupC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key Using the Wireless Networking Utility from Verizon WPA-PSK no server Wireless Networking Utility Options WNU Help Advanced Diagnostic ToolsUsing the Wireless Networking Utility from Verizon Can’t connect to the Internet wirelessly TroubleshootingName of your wireless network appears in Available Networks Power LED does not come on Adapter is not working Installation CD-ROM does not start WNUData transfer is sometimes slow Link LED is solid but I cannot connect to the InternetSignal strength is poor Troubleshooting Manufactured by Belkin Wi-FiInteroperability Certificate Federal Communications Commission Notice Manufactured by Belkin FCC StatementModifications Manufactured by BelkinCanada-Industry Canada IC Europe-European Union NoticeBelkin Corporation Limited Five-Year Product Warranty Wireless G USB Network Adapter