Verizon VZ4050 user manual Name of your wireless network appears in Available Networks

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Troubleshooting

The name of your wireless network appears in “Available Networks”.

If the correct network name is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:

1.Click on the correct network name in the “Available Networks” list.

2.If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, please see “Securing your Wi-Fi Network” on page 15 of this manual.

3.Within a few seconds, the tray icon in the lower right-hand corner of your screen should turn green, indicating a successful connection to the network.

If you are still unable to access the Internet after connecting to the wireless network, please contact Verizon Technical Support at 888-604-5880.

The name of your wireless network DOES NOT appear in the

list of “Available Networks”.

If the correct network name is not listed under “Available Networks” in the WNU, please attempt the following troubleshooting steps:

1.Temporarily move computer, if possible, to five to 10 feet away from the Wireless Router (or Access Point). Close the WNU and reopen it. If the correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions listed in the “Placement of your Wireless Networking Hardware for Optimal Performance” section on page 2.

2.Using a computer that is connected to the Wireless Router (or Access Point) via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page. For detailed instructions on accessing this page and changing settings, please see your Wireless Router’s (or Access Point’s) User Manual.

If you are still unable to access the Internet after completing these steps, please contact Verizon Technical Support

at 888-604-5880.

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Contents Wireless G USB Network Adapter Table of Contents Benefits of a Home Network IntroductionIntroduction Placement of your Wireless Router or Access PointAvoid Obstacles and Interference Cordless Phone PlacementSecure Connections, VPNs, and AOL Choose the Quietest Channel for your Wireless NetworkOverview Product FeaturesApplications and Advantages Product SpecificationsSystem Requirements Package ContentsInstall Installing and Setting up the AdapterSection Configure Use the Wireless Networking Utility from Verizon Installing and Setting up the AdapterInstallation is now complete Accessing the WNU from the Windows System Tray Using the Wireless Networking Utility from VerizonNetwork Status Lost Wireless ConnectionAvailable Networks Connection Failure Network Status and Solution TipsSecuring your Wi-FiNetwork Setting Wireless Network ProfilesUsing the Wireless Networking Utility from Verizon Wireless Protected Access WPA is the new standard Wired Equivalent Privacy WEP is a less secure, but moreWired Equivalent Privacy WEP Encryption Keys Bit WEPC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key Wi-Fi Protected Access WPA Changing the Wireless Security Settings Bit WEP Encryption WEP SetupC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key Using the Wireless Networking Utility from Verizon WPA-PSK no server Wireless Networking Utility Options WNU Help Advanced Diagnostic ToolsUsing the Wireless Networking Utility from Verizon Can’t connect to the Internet wirelessly TroubleshootingName of your wireless network appears in Available Networks Power LED does not come on Adapter is not working Installation CD-ROM does not start WNUData transfer is sometimes slow Link LED is solid but I cannot connect to the InternetSignal strength is poor Troubleshooting Manufactured by Belkin Wi-FiInteroperability Certificate Federal Communications Commission Notice Manufactured by Belkin FCC StatementEurope-European Union Notice Manufactured by BelkinModifications Canada-Industry Canada ICBelkin Corporation Limited Five-Year Product Warranty Wireless G USB Network Adapter
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