Grandstream Networks Guide to Resetting Your Grandstream Handytone Network Card

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HandyTone -286 User Manual

Grandstream Networks, Inc.

8 Restore Factory Default Setting

Warning !!!

Restore the Factory Default Setting will DELETE all configuration information of the device. Please backup or print out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your service provider.

Please disconnect network cable and power cycle the unit before trying to reset the unit to factory default. The steps are as follows:

Step 1:

Find the MAC address of the device. It is a 12 digits HEX number located on the bottom of the

unit.

Step 2:

Encode the MAC address. Please use the following mapping:

0-9: 0-9

A:22

B:222

C:2222

D:33

E:333

F:3333

For example, if the MAC address is 000b8200e395, it should be encoded as “0002228200333395”.

Step 3:

To perform factory reset:

a.Press “***” or the LED button for voice prompt.

b.Enter “99” and get the voice prompt “Reset”.

c.Enter the encoded MAC address of the device.

d.Wait for 15 seconds.

The device will reboot automatically and restore to factory default setting.

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Contents HandyTone-286 Rev For Firmware VersionTable of Contents Grandstream Networks, Inc Glossary of TermsWelcome Installation Safety Compliances What is Included in the PackageWarranty Key Features Product OverviewHardware Specification Model HandyTone-286Get Familiar with Key Pad and Voice Prompt Basic OperationsMenu Voice Prompt User’s Options Calling Phone or Extension Numbers Make Phone CallsDirect IP Calls Call Transfer Call HoldCall Waiting Voice Prompt with option 47, then6 3-way Conferencing Call FeaturesAttended Transfer Fax LED Light Pattern Indication Configuring HandyTone-286 IP through Voice Prompt Configuration GuideConfiguring HandyTone-286 with Web Browser IP Address Product Model HT286 REV End User ConfigurationRegistered Yes PPPoE Link Up disabled Software VersionNAT Time Zone NAT Mapped PortStatistical Status Daylight SavingsSip.mycompany.com, or IP address Advanced User ConfigurationEnd User Password IP Address Time Zone Daylight Savings SIP User IDAuthenticate Password Name Authenticate IDCan be identical to or different from SIP User Yes use Yes only if proxy supports 484 response UAC UAS Authenticate Yes configuration update via keypad is disabled if set toAdmin Password YesGrandstream Networks, Inc Grandstream Networks, Inc MWI Onhook Voltage Special FeaturesCaller ID Scheme Polarity ReversalSyslog Level Session Expiration Min-SE Caller Request Timer Grandstream Networks, Inc Saving the Configuration Changes Rebooting the HandyTone-286 from RemoteConfiguration through a Central Server Software Upgrade with Tftp Firmware Upgrade through TFTP/HTTPFirmware and Configuration File Prefix and Postfix Configuration File DownloadManaging Firmware and Configuration File Download Restore Factory Default Setting StepGlossary of Terms DSP DNSDid DtmfDhcp Echo CancellationFXS 323MTU IP-PBXIVR NTPRTP PstnRtcp SDPVAD TftpUDP Vlan