Grandstream Networks HandyTone-286 Call Hold, Call Waiting, Call Transfer, Blind Transfer

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HandyTone -286 User Manual

Grandstream Networks, Inc.

and dials “47” to access the direct IP call menu. User will hear a voice prompt “Direct IP Calling” and a dial tone. Enter a 12-digit target IP address to make a call. Destination ports can be specified by using “*4” (encoding for “:”) followed by the port number.

Examples:

If the target IP address is 192.168.0.160, the dialing convention is

Voice Prompt with option 47, then 192168000160

followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified.

If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:

Voice Prompt with option 47, then 192168001020*45062 followed by pressing the “#” key if it is configured as a send key or wait for 4 seconds.

5.2.3Call Hold

While in conversation, pressing the “flash” button on the attached phone will put the remote end on hold. Pressing the “flash” button again will release the previously held party and the bi-directional media will resume.

5.2.4Call Waiting

If call waiting feature is enabled, while the user is in a conversation, he will hear a special stutter tone if there is another incoming call. User can press the flash button to put the current call party on hold and switch to the other call. Pressing flash button toggles between two active calls.

5.2.5Call Transfer

5.2.5.1 Blind Transfer

Assuming that call party A and B are in conversation. A wants to Blind Transfer B to C:

1.A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.

2.Then A dials *87 then dials C’s number, and then #(or wait for 4 seconds)

3.A can hang up.

NOTE: “Enable Call Feature” has to be set to “Yes” in web configuration page.

A can hold on to the phone and wait for one of the three following behaviors:

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Contents For Firmware Version HandyTone-286 RevTable of Contents Glossary of Terms Grandstream Networks, IncWelcome Installation Warranty What is Included in the PackageSafety Compliances Product Overview Key FeaturesModel HandyTone-286 Hardware SpecificationMenu Voice Prompt User’s Options Basic OperationsGet Familiar with Key Pad and Voice Prompt Direct IP Calls Make Phone CallsCalling Phone or Extension Numbers Voice Prompt with option 47, then Call HoldCall Waiting Call TransferAttended Transfer Call Features6 3-way Conferencing Fax LED Light Pattern Indication Configuring HandyTone-286 with Web Browser Configuration GuideConfiguring HandyTone-286 IP through Voice Prompt Software Version End User ConfigurationRegistered Yes PPPoE Link Up disabled IP Address Product Model HT286 REVNAT Daylight Savings NAT Mapped PortStatistical Status Time ZoneSIP User ID Advanced User ConfigurationEnd User Password IP Address Time Zone Daylight Savings Sip.mycompany.com, or IP addressCan be identical to or different from SIP User Authenticate IDAuthenticate Password Name Yes use Yes only if proxy supports 484 response UAC UAS Yes Yes configuration update via keypad is disabled if set toAdmin Password AuthenticateGrandstream Networks, Inc Grandstream Networks, Inc MWI Polarity Reversal Special FeaturesCaller ID Scheme Onhook VoltageSyslog Level Session Expiration Min-SE Caller Request Timer Grandstream Networks, Inc Rebooting the HandyTone-286 from Remote Saving the Configuration ChangesConfiguration through a Central Server Firmware Upgrade through TFTP/HTTP Software Upgrade with TftpManaging Firmware and Configuration File Download Configuration File DownloadFirmware and Configuration File Prefix and Postfix Step Restore Factory Default SettingGlossary of Terms Dtmf DNSDid DSP323 Echo CancellationFXS DhcpNTP IP-PBXIVR MTUSDP PstnRtcp RTPVlan TftpUDP VAD