SBC comm 52609x02 manual Appendix a

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APPENDIX A

Having Trouble?

If the suggestions below don’t resolve your problem, technical support is available from your Internet Service Provider. Please refer to the Internet Service Provider's information on how to contact them for technical assistance.

I can’t open my computer case. What do I do?

•Consult your computer manufacturer’s Owner’s Manual.

•Call your computer manufacturer’s Support Line.

I can’t connect. What do I do?

•Make sure there is no filter on the phone jack/cord connected to your DSL modem

•Check your Ethernet cable connection. Is it secure?

•Verify that you are installing your DSL equipment AFTER the “Service Completion Date” given to you when you ordered your DSL Internet Service.

•Call your Internet Service Provider 'help desk' for further information on Internet Service Provider connection, and registration.

Installation Guide for Customer Self-Install: Efficient Networks® 5260, Windows 95/98/Me/2000

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©2001 SBC Advanced Solutions, Inc. All rights reserved.

 

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Contents Read ME First Table of Contents Verify Your System Requirements and Documents Verify the Contents of Your DSL Equipment Kit Install a Telephone Filter on Every Telephone Line To the DSL modem to be installed Step Other phones Answering machines Caller ID boxes Other filters you may encounter in your DSL Equipment Kit Choose Your Modem and Minimum Requirements Check Page Page Page Page Installing the Kingston Hardware Installing the Kingston Ethernet Adapter PCI Slot Remove PCI slot Cover Laptop Systems- Installing the Kingston Ethernet Adapter Install the Efficient Networks DSL Modem Page Finish Configuring Your System 1Setup a New Profile in EnterNet Create a Connection ProfileEnterNet Icon Appendices Appendix a Appendix B Page Appendix C
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