SBC comm 5260MC02A manual Appendix a

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APPENDIX A

Having Trouble?

If the suggestions below don’t resolve your problem, technical support is available from your Internet Service Provider. Please refer to the Internet Service Provider's information on how to contact them for technical assistance.

I can’t open my computer case. What do I do?

•Consult your computer manufacturer’s Owner’s Manual.

•Call your computer manufacturer’s Support Line.

I can’t connect. What do I do?

•Make sure there is no filter on the phone jack/cord connected to your DSL modem

•Check your Ethernet cable connection. Is it secure?

•Verify that you are installing your DSL equipment AFTER the “Service Completion Date” given to you when you ordered your DSL Internet Service.

Installation Guide for Customer Self-Install: Efficient Networks® 5260, Macintosh

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©2001 SBC Advanced Solutions, Inc. All rights reserved.

 

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Contents
Read ME First Table of Contents This Installation Guide is for Macintosh users only Verify the Contents of Your DSL Equipment Kit Install a Telephone Filter on Every Telephone Line To the DSL modem Other phones Answering machines Caller ID boxes Other filters you may encounter in your DSL Equipment Kit Choose Your Modem and Minimum Requirements Check Page Page Installing the Kingston hardware if needed Install the Efficient Networks DSL Modem Page Finish Configuring Your System Page Page Configure Internet Connection Software Page Appendices Appendix a Page Installing the Kingston Ethernet Adapter Page Laptop Systems- Installing the Kingston Ethernet Adapter Page Appendix C Page Page Appendix D