Sony PCV-R558DS, PCV-R553DS, PCV-R556DS manual Troubleshooting, Topic My computer does not start

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VAIO Digital Studio™ Computer User Guide

Troubleshooting

This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support.

Topic: My computer does not start.

Check that the computer is plugged into a power source and that it is turned on. Check that the power light is lit on the front panel of the computer.

Confirm that a diskette is not in the diskette drive (unless you are using a bootable diskette).

Confirm that the power cord and all cables are connected firmly, as described on the color poster.

If you plugged the computer into a power strip or Universal Power

Supply (UPS), make sure the power strip or UPS is turned on and working.

Check that the display is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

Check that the computer is not in standby mode.

Topic: My files are corrupted or deleted and I want to recover applications or drivers that came with my computer.

See “Using the Application Recovery CD(s)” in this manual.

Topic: My computer or software program “locks up.”

1Press Ctrl+Alt+Delete to close the application that is currently “locked up.”

2In the Close Program dialog box, scroll down until you locate “(Not responding)” next to an application.

3Select this application and click End Task. Windows attempts to close the application. If the attempt is unsuccessful, a second dialog box appears.

4Select End Task again.

If you are unable to “unlock” the application, repeat the above steps but select Shut Down when the Close Program dialog box appears.

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Contents Vaio Digital Studio Computer User Guide Owner’s Record Vaio Digital Studio Computer User GuideSafety Information and Caution Vaio Digital Studio Computer User Guide Regulatory Information FCC PartTelephone Consumer Protection Act United States Telephone Consumer Guidelines CanadaDisposal of Lithium ION Battery Avis DE L’INDUSTRIE Canada Contents Index Welcome Choosing an Ergonomic LocationFront Panel Overview Digital Studio front panelHD drive access indicator light Back Panel Overview PCV-R553DS back panelPCV-R556DS/PCV-R558DS back panel Line in connector Vaio Action Setup To change the settings of the S KeysPre-setting i.LINK devices To pre-set your i.LINK device to launch a desired functionChanging the Window Design of Sony Software To change the window design of Sony softwareSony Digital Media Park Applications Media BarMovie Shaker Create a Movie using ShakerImporting Images and Sound Clips Editing Clips and Scenes Saving a Movie Managing Your Pictures Using Panorama MakerPictureGear Creating a Photo AlbumMaking Still Images and Panoramic from Mpeg Using DVgate Using Digital VideoConnecting a Digital Video Recorder When capturing clipsDefragmenting your Hard Disk Drive When recording AVI files to tapeHard Drive Partition To defragment your hard disk driveLink IEEE1394 Compatibility Run Disk DefragmenterEnabling Smart Connect To enable Smart ConnectTo connect an i.LINK IEEE1394 device To enable the Ethernet connection Enabling EthernetSystem and Application Recovery CDs Using the System Recovery CDsTo use the System Recovery CDs Insert the Sony System Recovery CD in the DVD-ROM driveUsing the Application Recovery CDs To use the Application Recovery CDsTopic My computer does not start TroubleshootingTopic My computer or software program locks up Topic Why does Windows lock up during shutdown? Topic I cannot play a CD-ROM Topic My CD drive tray does not openTopic I cannot play a DVD-ROM Topic I want to play a CD with my Microsoft CD Player Topic How do I change the video resolution of my display? Topic Why is there no sound in any application?Topic My modem connection is slow Topic My modem does not work Topic My microphone does not work Topic My microphone is too sensitive to background noisePage Topic How do I enable my Ethernet interface? Topic Why is my system running slowly?Topic My i.LINK peripheral does not appear on the desktop Topic How do I install a printer? On the Power Source To Reach SonyVaio Digital Studio Computer User Guide On Installation On Disposal of the Lithium BatteryOn Handling On Moisture Condensation On Upgrading the SystemOn Using the Hard Disk Drive On Handling a CRT DisplayOn Handling Diskettes On Cleaning CD or DVD MediaOn Handling CD or DVD Media Resources Quick StartSony Service Center For Answers to Your Software QuestionsDirectCD, Easy CD Creator Adaptec, Inc Sound Forge Sonic Foundry Specifications PCV-R553DS MpegSupplied Accessories Specifications PCV-R556DS/R558DS PCV-R556DS/PCV-R558DSLink cable PCV-R556DS/PCV-R558DS only Index Vaio Digital Studio Computer User Guide Page Vaio Digital Studio Computer User Guide