Troubleshooting
❑Check the volume controls in the application, in the audio mixer, and in Windows. There is a volume control 
on the Windows® taskbar. Click the icon and slide the level bar up to increase the volume.
❑Check that the Mute check box is not selected in the Windows volume control 
.
❑If you connected headphones to the computer, you will not hear sound from the speakers.
Topic: My modem connection is slow.
The computer’s modem uses Lucent 1648 technology/V.90. Many factors influence modem connection speed, including telephone line noise or compatibility with telephone equipment (such as fax machines or other modems). If you think your modem is not connecting properly to other
❑Have your phone company check that your phone line is free from any line noise.
❑If your problem is
❑For optimum performance, ensure you are calling an Internet Service Provider number that is
❑If you are having a problem connecting with your Internet Service Provider, check that the ISP is not experiencing technical problems.
❑If you have a second phone line available, try connecting the modem to this line.
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