TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

The machine is ‘On’ but

 

Turn machine off. Wait

ceases to operate

 

for 60 minutes and turn

 

 

machine back on.

 

 

If problem persists, call

 

 

Breville Consumer Support.

 

 

 

Steam pouring out of

 

Turn machine off. Wait

group head

 

for 60 minutes and turn

 

 

machine back on.

 

 

If problem persists, call

 

 

Breville Consumer Support.

 

 

 

Espresso only drips from

• Coffee is ground

Adjust the grind size to a

the portafilter spouts,

too finely.

higher number to make the

restricted flow

 

grind size slightly coarser.

 

 

 

Espresso flows out

• The coffee is ground

• Adjust the grind size

too quickly

too coarsely.

to a lower number to make

 

 

the grind size slightly finer.

 

• Coffee beans are stale.

• Use freshly roasted coffee

 

beans with a 'Roasted On'

 

 

date and consume between

 

 

5-20 days after that date.

 

 

 

Coffee not hot enough

• Cups not pre-heated.

Rinse cups under hot water

 

 

outlet and place on cup

 

 

warming tray.

 

 

 

 

• Milk not hot enough

Increase the milk

 

(if making a

temperature. Refer

 

cappuccino or latté

to 'Adjusting Milk

 

etc).

Temperature', page 16.

 

 

 

No crema

• Coffee beans are stale.

Use freshly roasted coffee

 

 

beans with a 'Roasted On'

 

 

date and consume between

 

 

5-20 days after that date.

 

 

 

TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

Not enough milk texture

•

Steam wand is blocked.

Refer to 'Cleaning the Steam

 

 

 

Wand', page 36.

 

 

 

 

 

 

 

Different brands and types

 

 

 

of milk and milk alternatives

 

 

 

will texture differently. You

 

 

 

may need to adjust the

 

 

 

texture level accordingly.

 

 

 

Refer to 'Adjusting Milk

 

 

 

Texture', page 16.

 

 

 

 

Too much coffee

•

Coffee is ground too

• Adjust the grind size

extracted

 

coarsely.

to a lower number to make

 

 

 

the grind size slightly finer.

 

 

 

• Reprogram the shot

 

•

Shot duration/

duration/volume. Refer

 

 

volume needs to be

to 'Programming Shot

 

 

reprogrammed.

Volume/Duration',

 

 

 

page 19.

 

 

 

 

Not enough coffee

•

Coffee is ground too

• Adjust the grind size to a

extracted

 

finely.

higher number to make

 

 

 

the grind size slightly

 

 

 

coarser.

 

•

Shot duration/

• Reprogram the shot

 

 

volume needs to be

duration/volume.

 

 

reprogrammed.

Refer to 'Programming

 

 

 

Shot Volume/Duration',

 

 

 

page 19.

 

 

 

 

Amount of coffee

•

As coffee beans age,

• Adjust the grind size

extracted has changed,

 

the extraction rate

to a lower number to make

but all settings are the

 

changes and can affect

the grind size slightly finer.

same.

 

the shot volume.

• Reprogram the shot

 

 

 

duration/volume. Refer

 

 

 

to 'Programming Shot

 

 

 

Volume/Duration',

 

 

 

page 19.

 

 

 

• Use freshly roasted coffee

 

 

 

beans with a 'Roasted On'

 

 

 

date and consume between

 

 

 

5-20 days after that date.

 

 

 

 

46

 

47

 

 

 

Page 23 Page 25
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Image 24
Breville BES980XL Problem, Machine is ‘On’ but, Ceases to operate, Steam pouring out, Espresso only drips from, No crema
Page 23 Page 25

The Oracle, BES980XL specifications

The Breville BES980XL, known as The Oracle, is a remarkable espresso machine that combines cutting-edge technology with user-friendly features, making it an outstanding choice for both novice coffee enthusiasts and seasoned baristas. This dual boiler machine offers precise temperature control and pressure management, allowing users to brew café-quality espresso at home.

One of the standout features of The Oracle is its dual boiler system. This design separates the brewing and steaming processes, enabling users to extract espresso and steam milk simultaneously. With independent boilers for both tasks, users can achieve perfect microfoam for lattes and cappuccinos, while also ensuring that espresso is brewed at an optimal temperature for maximum flavor extraction.

The Oracle is equipped with a unique automatic grinding and tamping system. With its integrated conical burr grinder, this machine allows users to grind coffee beans fresh for each shot. This feature is critical, as freshly ground coffee significantly enhances the flavor and aroma of the espresso. Once ground, the machine automatically tamps the coffee puck to the ideal pressure, providing consistency with minimal effort.

Another significant aspect of The Oracle is its advanced PID temperature control. This technology ensures that the brew temperature is precise and stable during extraction, which is key to producing high-quality espresso shots. The temperature is adjustable, allowing users to fine-tune their brew to their preferred taste profile.

The Oracle also prioritizes customization, offering a range of settings to cater to individual preferences. Users can adjust grind size, shot volume, and milk texture to create unique beverages tailored to their liking. The one-touch operation for various coffee drinks makes it convenient to prepare everything from espressos to cappuccinos with ease.

Furthermore, the machine features a stainless steel construction, ensuring durability and longevity. Its sleek design and intuitive interface, complete with an LCD display, provide a modern touch that appeals to aesthetics while enhancing usability.

In summary, the Breville BES980XL, The Oracle, stands out as an exceptional home espresso machine, equipped with an array of sophisticated features such as a dual boiler system, automatic grinding and tamping, PID temperature control, and customizable settings. This combination of technology and user-friendliness makes it a favorite among coffee lovers seeking to elevate their espresso experience.
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