Sony PCV-RX360DS manual Using the Vaio Support Agent

Page 63

Using the VAIO Support Agent

Using the VAIO Support Agent

VAIO Support Agent helps you repair your own software problems without the assistance of a support analyst. VAIO Support Agent's advanced diagnostic technology identifies and tracks characteristics of your software applications, Internet configuration, and operating system components. These diagnostics protect and store information in a retrievable format that allows you to restore your software to a previous working state. The software and operating system items you can fix are those identified by Sony as protected by VAIO Support Agent.

VAIO Support Agent has three features to help you fix your software problems: Quick Fix Wizard, Common Solutions, and Support Central. This section briefly describes these three features.

VAIO Support Agent main screen

63

Image 63

Contents Vaio Digital Studio User Guide Vaio Digital Studio User Guide Owner’s RecordSafety Information and Caution Vaio Digital Studio User Guide FCC Part Regulatory InformationTelephone Consumer Protection Act of 1991 United States Telephone Consumer Guidelines CanadaDisposal of Lithium Battery Industry Canada Notice Page Page Contents Specifications System, Application, Driver Recovery CDsUsing the Vaio Support Agent TroubleshootingChoosing an Ergonomic Location for Your Computer WelcomeVaio Digital Studio User Guide Front Panel Overview Floppy disk drive Floppy disk drive access indicator lightDVD drive CD-RW driveDVD eject button DVD-ROM/CD-RW drive access indicator lightHard disk drive access indicator light Power switch and indicator lightMouse port Back Panel OverviewPrinter port Headphones jackEthernet port Monitor portVaio Digital Studio User Guide To change the settings of the S Keys Vaio Action SetupTo preset your i.LINK device to perform a desired function Presetting i.LINK devicesTo change the window design Changing the Window Design of Sony SoftwareVaio Digital Studio User Guide Vaio AV Applications PictureGear Importing Images and Sound Clips MovieShakerCreate a Movie using Shaker Adding effects to a scene or a clip Editing Clips and ScenesSaving a Movie PictureGear Managing Your PicturesCreating a Photo Album Making Still Images and Panoramic from Mpeg Using Panorama MakerOpenMG Jukebox Electronic Music Distribution EMD ServicesStarting OpenMG Jukebox File tree view Feature tabsPlayer control buttons File list view Playlist drop-down list Tutorial tabRecording a CD Check-out Transferring Songs Check-in/Check-outCheck-in Additional Features Smart Capture Options button Using Still modeMode indicator Help button Mode dial Capture buttonStill Image Options window Effect Setting window Managing pictures in Still mode Capturing a picture in Still modeUsing Net Movie mode Recording Options window Capturing a movie in Net Movie mode Using ImageStation Managing your movie in Net Movie modeUploading with Movie Player Uploading with Still Viewer Image Uploader window To use VisualFlow VisualFlowDVGate Connecting a digital video camera recorderUsing DVgate software with a digital video camera recorder When capturing clipsWhen recording AVI files to tape Vaio Digital Studio User Guide Hard Disk Drive Partition Defragmenting your Hard Disk DriveTo defragment your hard disk drive Pin i.LINK port can Link IEEE1394 CompatibilityTo connect an i.LINK IEEE1394 device Connecting an i.LINK deviceEnabling Ethernet To enable the Ethernet connectionFull Restore with Format Using the System Recovery CDs To use the System Recovery CDs Using the Application Recovery CDsTo use the Application Recovery CDs Using the Driver Recovery CDTo reinstall drivers with the Driver Recovery CD To repair software applications using Vaio Support AgentUsing the Vaio Support Agent Using the Quick Fix Wizard Using Common Solutions Using Support Central Support Central Registration Support Central Current Issues Support Central Support Wizard Software Applications protected by Vaio Support Agent UtilitiesApplications Topics TroubleshootingTopic My computer or software program stopped responding Topic My DVD-ROM/CD-RW drive tray does not open Topic I cannot play a CD Topic Why doesnt my CD-RW drive record at the highest speed? Topic How do I change the video resolution of my display? Topic My modem does not work Topic My microphone does not work Topic My keyboard does not work Topic My i.LINK device does not appear on the desktop To Reach Sony On the Power Source On Disposal of the Lithium Battery On Handling the Computer System On Upgrading the Computer System On Moisture CondensationOn Using the Hard Disk Drive On Handling a CRT DisplayOn Handling Diskettes On Handling CD or DVD Media On Cleaning CD or DVD MediaFor Answers to Your Software Questions Sony Service CenterMcAfee VirusScan Network Associates, Inc Tomb Raider 5 Eidos Interactive Resources Your Vaio Digital Studio Computer and the TroubleshootingAvailable topics and then select the topics that you want to Partition Approximate ModelProcessor Hard Disk DrivePower Requirements Supplied AccessoriesService Limited WarrantySpecifications Vaio Digital Studio User Guide Index DVD-ROM Page 100