Sony PCV-RX360DS manual Troubleshooting, Topics

Page 71

Troubleshooting

This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support.

Topics

Topic: My computer does not start

❑Check that the computer is plugged into a power source and that it is turned on. Check that the power light is lit on the front panel of the computer.

❑Confirm that a diskette is not in the diskette drive (unless you are using a bootable diskette).

❑Confirm that the power cord and all cables are connected firmly.

❑If you plugged the computer into a power strip or Universal Power Supply (UPS), make sure the power strip or UPS is turned on and working.

❑Check that the display is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

❑Check that the computer is not in standby mode.

Topic: My files are corrupted or deleted and I want to recover applications or drivers that came with my computer

See “Using the Application Recovery CD(s)” in this manual.

Topic: My drivers are corrupted or deleted and I want to recover drivers that came with my computer

See “Using the Driver Recovery CD” in this manual.

71

Image 71

Contents Vaio Digital Studio User Guide Vaio Digital Studio User Guide Owner’s RecordSafety Information and Caution Vaio Digital Studio User Guide FCC Part Regulatory InformationTelephone Consumer Protection Act of 1991 United States Telephone Consumer Guidelines CanadaDisposal of Lithium Battery Industry Canada Notice Page Page Contents Specifications System, Application, Driver Recovery CDsUsing the Vaio Support Agent TroubleshootingChoosing an Ergonomic Location for Your Computer WelcomeVaio Digital Studio User Guide Front Panel Overview Floppy disk drive Floppy disk drive access indicator lightDVD drive CD-RW driveDVD eject button DVD-ROM/CD-RW drive access indicator lightHard disk drive access indicator light Power switch and indicator lightMouse port Back Panel OverviewPrinter port Headphones jackEthernet port Monitor portVaio Digital Studio User Guide To change the settings of the S Keys Vaio Action SetupTo preset your i.LINK device to perform a desired function Presetting i.LINK devicesTo change the window design Changing the Window Design of Sony SoftwareVaio Digital Studio User Guide Vaio AV Applications PictureGear Importing Images and Sound Clips MovieShakerCreate a Movie using Shaker Adding effects to a scene or a clip Editing Clips and ScenesSaving a Movie Creating a Photo Album PictureGearManaging Your Pictures Making Still Images and Panoramic from Mpeg Using Panorama MakerOpenMG Jukebox Electronic Music Distribution EMD ServicesStarting OpenMG Jukebox File tree view Feature tabsPlayer control buttons File list view Playlist drop-down list Tutorial tabRecording a CD Check-out Transferring Songs Check-in/Check-outCheck-in Additional Features Smart Capture Options button Using Still modeMode indicator Help button Mode dial Capture buttonStill Image Options window Effect Setting window Managing pictures in Still mode Capturing a picture in Still modeUsing Net Movie mode Recording Options window Capturing a movie in Net Movie mode Uploading with Movie Player Using ImageStationManaging your movie in Net Movie mode Uploading with Still Viewer Image Uploader window To use VisualFlow VisualFlowDVGate Connecting a digital video camera recorderUsing DVgate software with a digital video camera recorder When capturing clipsWhen recording AVI files to tape Vaio Digital Studio User Guide To defragment your hard disk drive Hard Disk Drive PartitionDefragmenting your Hard Disk Drive Pin i.LINK port can Link IEEE1394 CompatibilityTo connect an i.LINK IEEE1394 device Connecting an i.LINK deviceEnabling Ethernet To enable the Ethernet connectionFull Restore with Format Using the System Recovery CDsTo use the System Recovery CDs Using the Application Recovery CDsTo use the Application Recovery CDs Using the Driver Recovery CDTo reinstall drivers with the Driver Recovery CD To repair software applications using Vaio Support AgentUsing the Vaio Support Agent Using the Quick Fix Wizard Using Common Solutions Using Support Central Support Central Registration Support Central Current Issues Support Central Support Wizard Applications Software Applications protected by Vaio Support AgentUtilities Topics TroubleshootingTopic My computer or software program stopped responding Topic My DVD-ROM/CD-RW drive tray does not open Topic I cannot play a CD Topic Why doesnt my CD-RW drive record at the highest speed? Topic How do I change the video resolution of my display? Topic My modem does not work Topic My microphone does not work Topic My keyboard does not work Topic My i.LINK device does not appear on the desktop To Reach Sony On the Power Source On Disposal of the Lithium Battery On Handling the Computer System On Upgrading the Computer System On Moisture CondensationOn Handling Diskettes On Using the Hard Disk DriveOn Handling a CRT Display On Handling CD or DVD Media On Cleaning CD or DVD MediaFor Answers to Your Software Questions Sony Service CenterMcAfee VirusScan Network Associates, Inc Tomb Raider 5 Eidos Interactive Resources Your Vaio Digital Studio Computer and the TroubleshootingAvailable topics and then select the topics that you want to Partition Approximate ModelProcessor Hard Disk DrivePower Requirements Supplied AccessoriesService Limited WarrantySpecifications Vaio Digital Studio User Guide Index DVD-ROM Page 100