Sony VGC-RA830G, VGC-RA930G, Personal Computer Support Options, Immediate Help and Support

Page 79

Support Options

Sony provides several options to help solve common problems or to locate support for your VAIO® computer. This section describes all available resources and offers suggestions on how to access this information for maximum results.

Immediate Help and Support

You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the online Computer User Guide and individual software Help files.

Your computer is supplied with these support options:

VAIO® Computer Quick Start* The Quick Start contains information on how to set up your computer quickly and easily. You can find instructions on how to connect power cords, cables, peripheral devices, and register your computer with Sony®. The Quick Start can also provide basic troubleshooting support.

VAIO® Computer WelcomeThis supplement provides information about supplied accessories and your computer’s hardware configuration.

About RAID SystemsContains an overview of RAID-0 and RAID-1 levels, along with simple instructions on RAID configuration.

VAIO® Recovery Options Guide Provides information about restoring individual software programs, software drivers, drive partition(s), or your entire hard disk drive to the original factory installed settings.

VAIO® Computer User Guide — The online User Guide provides information about configuring, maintaining, and upgrading your computer.

* Certain VAIO® computers are not supplied with the Quick Start guide, they are supplied with the VAIO® Computer Welcome.

Certain VAIO® computers are not supplied with the Welcome supplement, they are supplied with the VAIO® Computer Quick Start.

This booklet is only supplied with certain VAIO® computers that have RAID capability or are RAID-ready. See the online specifications sheet for details about your computer's hardware configuration.

79

Image 79
Contents VGC-RA830G Series VGC-RA930G Series Quick Start Page Owner’s Record Safety Information and CautionPage Page Declaration of Conformity Regulatory InformationFCC Part Industry Canada Notice IC RSS-210 CanadaTelephone Consumer Protection Act of 1991 United States Telephone Consumer Guidelines CanadaMacrovision license Disposal of Lithium BatteryLicence Macrovision Page Contents Troubleshooting Support Options Getting Started Unpacking Your Computer Computer and supplied accessoriesOnline Documentation ManualsBack up your data with Creating CDs or DVDs with Sony softwareCreate picture & video with Create music CDs withOther Hard Disk Drive RecoveryVaio Computer Quick Start Locating Controls And Ports Front panel About the Front PanelFloppy disk drive Hard disk drive access indicatorHeadphones/Line In jack Optical driveMemory Stick memory card reader Power button and power indicatorUniversal Serial Bus USB 2.0 ports To open the upper and lower front panel covers To open and close the optical disc drive doorsOpening the front panel covers Keyboard port About the Back PanelBack panel Mouse portLine In jack Front/Headphones jackPrinter port Link 6-pin S400 port IeeeConnection for a TV coaxial cable supplied 14 VHF/UHF portSub-woofer unit About the Sub-wooferWireless keyboard bottom About the wireless keyboardAbout the Keyboard Identifying keys and functions Wireless keyboardInserting batteries into the wireless keyboard To set up a wireless keyboardVaio keyboard About the Vaio keyboard with Media Center featuresHelp Volume knobWireless mouse About the Wireless MouseInserting batteries into the wireless mouse To set up the wireless mouseRemote control About the Remote ControlRemote Control Pause button MY Music buttonMY TV button Stop buttonDirectional arrow buttons MY Pictures buttonMY Videos button More buttonInserting batteries into the remote control Setting up the remote controlAbout the i.LINK Port Connecting an i.LINK Ieee 1394 deviceVaio Computer Quick Start Setting Up Your Computer To connect a display Connecting a Display MonitorAdditional information about using a wireless keyboard Connecting a Wireless KeyboardTo connect the wireless keyboard Connecting the keyboardVaio Computer Quick Start Additional information about using a wireless mouse Connecting the Wireless MouseConnecting the mouse Vaio Computer Quick Start To connect the keyboard and mouse Connecting a Keyboard and MouseTo connect 2-channel speakers Connecting the SpeakersTo connect the computer and speakers To connect the speakers and sub-woofer unit To connect a sub-woofer unitTo connect the sub-woofer to the computer Jack color Description/Connection Connecting 5.1 6-Channel Speaker SystemsClose the Sound Effect Manager window Configuring Software for Your Speaker SystemTo configure RealTek Sound Effect Manager software For 6 channel-analog speakersTo configure Media Center software To configure WinDVD software To connect the infrared receiver Connecting the Infrared ReceiverTo connect the infrared receiver To connect the modem Connecting the Telephone and ModemTo connect the telephone and modem To connect the telephone and modem To connect the power cords Connecting the Power CordsTo turn on your computer Turning On Your ComputerTo turn off your computer Registering Your ComputerTurning Off Your Computer About the benefits of registering with SonyAbout the power button Vaio Computer Quick Start Setting Up Media Center To locate the online Media Center User Guide Getting Started with Media CenterOption Setting Up TV ConnectionsConnecting to standard cable access Catv To connect in Catv mode OptionVHF/UHF To connect in standard antenna mode air Connecting to a standard antenna air systemConnecting a Cable or Satellite Set-top Box To connect in set-top box mode Option Stereo A/V dubbing cable with triple RCA plugs optional Connecting the remote sensor back panel Connecting the Remote Sensor and Remote Sensor ControlTo connect the remote sensor To connect the remote sensor control Connecting the remote sensor and remote sensor controlRemote sensor control Connecting a device with an audio cable Connecting Other DevicesConnecting a device with an S-video cable Connecting a TV monitor display Connecting a device with a stereo A/V dubbing cableConnecting a TV monitor or display To use the mouse To use the remote controlStarting Media Center Software To use the keyboardWhat can I do if my computer or software stop responding? My computer does not startHow do I set up a dial-up connection? Immediate Help and Support Support OptionsClick Welcome to Vaio life Sony online support Web site Resources for Additional Help and SupportExample Sony Customer Information Services CenterPage 258534701
Related manuals
Manual 149 pages 29.04 Kb