Cisco Systems A03D1TBSATA Unified Computing Warranty, No Contract, UCS Computing Support Service

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CONFIGURING the SERVER

STEP 17 SELECT SERVICE and SUPPORT LEVEL

A variety of service options are available, as described in this section.

Unified Computing Warranty, No Contract

If you have noncritical implementations and choose no service contract, the following coverage is supplied:

■Three-year parts coverage.

■Next business day (NBD) parts replacement eight hours a day, five days a week.

■90-day software warranty on media.

■Downloads of BIOS, drivers, and firmware updates.

■UCSM updates for systems with Unified Computing System Manager. These updates include minor enhancements and bug fixes that are designed to maintain the compliance of UCSM with published specifications, release notes, and industry standards.

Unified Computing Support Service

For support of the entire Cisco Unified Computing System, Cisco offers the Cisco Unified Computing Support Service. This service provides expert software and hardware support to help sustain performance and high availability of the unified computing environment. Access to the Cisco Technical Assistance Center (TAC) is provided around the clock, from anywhere in the world.

For UCS blade servers, there is Smart Call Home, which provides proactive, embedded diagnostics and real-time alerts. For systems that include Unified Computing System Manager, the support service includes downloads of UCSM upgrades. The Unified Computing Support Service includes flexible hardware replacement options, including replacement in as little as two hours. There is also access to Cisco's extensive online technical resources to help maintain optimal efficiency and uptime of the unified computing environment. You can choose a desired service listed in Table 21.

Table 21	UCS Computing Support Service

Product ID (PID)		On Site?	Description

CON-UCS1-C220-M3-W		No	UC Support 8X5XNBD
CON-UCS2-C220-M3-W		No	UC Support 8X5X4
CON-UCS3-C220-M3-W		No	UC Support 24x7x4
CON-UCS4-C220-M3-W		No	UC Support 24x7x2
CON-UCS5-C220-M3-W		Yes	UC Support 8X5XNBD
CON-UCS6-C220-M3-W		Yes	UC Support 8X5X4
CON-UCS7-C220-M3-W		Yes	UC Support 24x7x4
CON-UCS8-C220-M3-W		Yes	UC Support 24x7x2

Cisco UCS Cisco UCS C220 M3 High-Density Rack Server (Small Form Factor Disk Drive Model)

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Contents SAN JOSE, CA REV A.16 October 9 Contents Overview Shows the Cisco UCS C220 M3 High-Density SFF Rack Server Chassis Front ViewChassis Rear View Shows the external features of the rear panelNIC Capabilities and Features Capability/Feature DescriptionCPU UCSC-RAID-MZ-220 Capability/Feature DescriptionPlug-in PCIe Cards 6 Gbs Drives can be mixedCapability/Feature Description Configuring the Server Cards, with 1 rail kit Verify Server SKUVerify the product ID PID of the server as shown in Table Number GHz Support MHz1 Select CPUsDimm Clock Select any one CPU listed in Table Approved Configurations CPU configurationsSelect two identical CPUs from any one of the rows of on CaveatsC220 M3 SFF Memory Organization Select MemoryMemory Mirroring Option Select DIMMs and Memory MirroringDimm Options CPU configuration with memory mirroring CPU configuration with memory mirroring Caveats Select RAID Options Select RAID ConfigurationUCSC-RAID-ROM5 SupportUCS-RAID-9266CV UCS-RAID-9266NBSuper Capacitor Option UCS-RAID-CV-SC=R2XX-RAID1 R2XX-RAID0R2XX-RAID5 R2XX-RAID6Approved Configurations CPU Configurations SSDs Select DrivesHDDs You can mix Sata and SAS drives Host Bus Adapters HBAs Select PCIe Option CardsNetwork Interface Cards NICs One RAID controller plug-in card Approved Configurations No RAID controller plug-in cardAvailable Twinax Cables Product ID PID PID Description Order Optional Network Card AccessoriesChoose Optional Twinax Cables Available SFP Modules Product ID PID PID Description Choose Optional SFP ModulesSFP-10G-SR DS-SFP-FC8G-SWNetwork Card Connections Power Supply PIDs Order Power SupplyPower supply Product ID PID PID DescriptionR2XX-DMYMPWRCORD Available Power Cords Product ID PID PID Description ImagesCAB-N5K6A-NA CAB-C13-CBNCAB-9K10A-EU CAB-9K10A-AUAvailable Power Cords Product ID PID PID Description Cable Management Arm for C220 rack servers Order Optional Reversible Cable Management ARMCable Management Arm UCSX-TPM1-001 Trusted Platform Module Order a Trusted Platform ModuleTrusted Platform Module Product ID PID PID Description Secure Digital SD Card Order Cisco Flexible Flash SD Card Module OptionalUSB 2.0 Drive See on page 47 for the location of the USB connectorOrder Optional USB 2.0 Drive Red Hat Enterprise Linux Select Operating SystemRhel Add-Ons Windows ServerOperating Systems PID Description Product ID PID Select the optional operating system media listed in Table Select Operating System Media KITOS Media Product ID PID PID Description RHEL-6Value Added Software Select Optional VALUE-ADDED SoftwareUnified Computing Support Service Unified Computing Warranty, No ContractUCS Computing Support Service Product ID PID On Site? DescriptionUnified Computing Drive Retention Service Unified Computing Warranty Plus ServiceService With Drive Retention Support Service With Drive RetentionUCS Warranty Plus Mission Critical Support ServiceConfiguring the Server Racks and Rack Options For more information about the PDU, see PDUs, PDU OptionsProduct ID PID PID Description RP208-30-2P-U-2 Zero RU PDU Supplemental Material Physical Layout CPUs and DIMMsCPU1 Memory Population Rules E2, F2 MHz System C1, D1 C2, D2 A2, B2G2, H2 4x4 GB 1600 2x8 GB4x16 GB 2x16 GB 1600 4x8 GB 2x32 GB 1x32 GB E2, F2 MHz System1 C1, D1 C2, D24x16 GB 1600 2x32 GB 4x32 GB 1600CPU 1 DIMMs CPU 2 DIMMs Capacity for For CPU Supported Dimm Configurations Total DIMMsSupported Dimm populations are listed in Table Low-Voltage Dimm Considerations RAID SummaryRacks Cisco R42610 Rack Zero Rack Unit PDU PID = RP208-30-2P-U-2 PDUsKVM Cable KVM Cable Product ID PID PID DescriptionKVM cable for B-Series Blade Server console port Motherboard USB and SD Ports, and RAID Card Backup Location UCS C220 M3 Dimensions and Weight Parameter Value Dimensions and WeightPower Specifications Technical Specifications UCS C220 M3 Environmental Specifications Parameter Minimum Environmental SpecificationsCISPR24 Compliance RequirementsEN300386 KN24Technical Specifications