Citrix Systems MetaFrame Presentation Server manual Getting More Information and Help

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Chapter 1 Introduction

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Getting More Information and Help

This section describes how to get more information about MetaFrame Presentation Server and how to contact Citrix.

Accessing the Document Center

The Document Center provides a single point of access to the documentation and enables you to go straight to the section in the documentation that you need. It also includes:

A list of common tasks and a link to each item of documentation.

A search function that covers all the PDF guides. This is useful when you need to consult a number of different guides.

Cross-references among documents. You can move among documents as often as you need using the links to other guides and the links to the Document Center.

You can access the Document Center from your product CD-ROM or install it on your servers.

To start the Document Center

On a server on which you installed the Document Center, from the Start menu, choose All Programs > Citrix > MetaFrame Presentation Server > Documentation and open document_center.pdf.

Or, from either the server or component CD, click Browse CD.

In the Windows Explorer window, open the Documentation folder, then open document_center.pdf.

Important To view, search, and print the PDF documentation, the Document Center requires Adobe Acrobat Reader 5.0.5 with Search or a later version with Search. You can download Adobe Acrobat Reader for free from Adobe Systems’ Web site, http://www.adobe.com/.

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Contents MetaFrame Presentation Server Reviewer’s Guide Copyright and Trademark Notice Contents Chapter Using MetaFrame Presentation Server for Windows Chapter Using Load Manager Page Introduction MetaFrame Presentation Server Benefits Introducing Citrix MetaFrame Access Suite MetaFrame Presentation Server Reviewer’s Guide MetaFrame Presentation Server Editions Introducing MetaFrame Presentation Server Components MetaFrame Presentation Server Console MetaFrame Presentation ServerManagement Consoles License Management Console MetaFrame Access Suite ConsoleProgram Neighborhood Agent Console Web Interface ConsoleICA Client Update Configuration Tool Administration ToolsICA Administration Toolbar SpeedScreen Latency Reduction Manager Citrix Connection Configuration ToolShadow Taskbar MetaFrame Presentation Server Clients Citrix SSL Relay Configuration ToolProgram Neighborhood Agent Program NeighborhoodWeb Client Secure Gateway for MetaFrame Presentation Server Extensible Solutions for Enterprise SystemsCitrix Document Center Installation ManagerLoad Manager Resource ManagerSimplified Licensing for MetaFrame Access Suite Products New Features of MetaFrame Presentation ServerEnhanced Support for Large Farms Zone Preference and FailoverBi-directional Audio Support Delegated AdministrationPolicies SpeedScreen Multimedia Acceleration Enhanced Multimedia SupportSpeedScreen Flash Acceleration SpeedScreen Image AccelerationWorkspace Control Session ReliabilityOther Key Features of MetaFrame Presentation Server Introduction MetaFrame Presentation Server Reviewer’s Guide To start the Document Center Accessing the Document CenterGetting More Information and Help Other Product Documentation Getting Service and SupportSubscription Advantage Page Chapter Suggested Hardware and Operating System Combinations Requirements for Performing this ReviewServers Running MetaFrame Presentation Server for Windows MetaFrame Presentation Server Installation Overview Licensing Evaluation Versions of Citrix Products To install the MetaFrame Access Suite License ServerObtaining and Installing an Evaluation License Page MetaFrame Presentation Server Reviewer’s Guide Preparation for creating DemoFarm To install the Web Interface To create your server farm To install the Document Center To install the MetaFrame Access Suite ConsoleTo install the Presentation Server Console Adding a MetaFrame Presentation Server to your Server Farm Choose Connect to a database on this server To add a server to your server farmTo finish your installation To install Program Neighborhood Agent Installing MetaFrame ClientsPage MetaFrame Presentation Server Reviewer’s Guide Using MetaFrame Presentation Server for Windows Server Console Using the Presentation Server ConsoleTo run the Presentation Server Console Using MetaFrame Presentation Server for Windows To publish Notepad from your primary server Publishing ApplicationsTo publish Calculator from your secondary server To publish the My Citrix Web Publishing Web ContentHttp//servername/Citrix/MetaFrame/WIAdmin Configuring the Web InterfaceTo access the Web Interface Console Click Notepad1 Exploring the User ExperienceRunning Published Applications Through a Web Browser To show that you can run applications from DemoFarm Running Published Applications from a Client DesktopPrinting to Client Printers To view session information for a server Monitoring and Managing Client SessionsTo test printing from a client #clientname/printername Managing Printers for ClientsConfiguring Auto Creation of Client Printers To change the connection configuration Auto Creation and Citrix Connection ConfigurationClient Printing with the Universal Driver Using the Universal Printing CapabilitiesTo configure printing options for the server farm Benefits of Using the Universal DriverCreating a Policy Using PoliciesTo create a policy for shadowing From the Actions menu, choose Policy Create PolicySelect Filter based on users Assigning a PolicyTo assign the shadowing policy to connections MetaFrame Presentation Server Reviewer’s Guide Using MetaFrame Presentation Server for Windows Page Using MetaFrame Access Suite Components To run discovery Configuring Access Suite Console for the First TimeAccessing the Access Suite License Server Accessing Farm InformationAdding a Shortcut to Access Suite License Server To access information about DemoFarmLaunching License Management Console Using the License Management ConsoleTo launch the License Management Console Click Launch License Management Console on serverHttp//servername/lmc/index.jsp Opening the License Management ConsoleDetermining License Availability Perusing Historical UsageControlling License Management Console Access Page Using Load Manager Working With Load Evaluators Introducing Load Manager RulesTo assign a load evaluator to an application To create a load evaluatorMonitoring Server Loads Viewing Load Evaluator AssignmentsTo view information about the load evaluators in use To view the load for a serverUsing Resource Manager Report Types Report CenterReal-Time Monitoring Capabilities Delegated AdministrationFollowing table describes the meaning of each condition Identifying Status IconsCustomizing Real-Time Monitoring Monitoring ServersTo view the status display for a server To display the Resource Manager Watcher tabTo change the metric properties Monitoring the Status of a Group of ServersClick Properties To monitor a selected group of serversCreating Reports Using the Summary DatabaseBefore you start using a summary database To produce a Server Snapshot report Click Server Snapshot Looking Back to a Specific TimeTo generate a report Viewing Saved Reports Reporting on the Use of ApplicationsReporting User Activity Page Frequently Asked Questions MetaFrame Presentation Server Reviewer’s Guide Appendix B FAQs MetaFrame Presentation Server Reviewer’s Guide