Citrix Systems MetaFrame Presentation Server manual Looking Back to a Specific Time

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90	MetaFrame Presentation Server Reviewer’s Guide

You can use the information from Resource Manager reports to inform others about the MetaFrame Presentation Server environment and to establish future resource requirements. You can identify why problems occur, and reduce the likelihood of these occurrences in the future. You can also examine server, user, and process activity trends, and statistics to help you better maintain your server farm.

Note Resource Manager uses a number of HTML templates to create reports. These are located on each server in the Templates subfolder of the Citrix Resource Manager folder. To avoid inconsistencies in the reports, do not edit the templates.

If your number format settings use commas as decimal separators, Resource Manager replaces them with semicolons (;) when saving reports to CSV format, because commas are used specifically in this format to separate the items of data in the file.

To generate a report

In the left pane of the management console, click Resource Manager, then click the Reports tab.

Looking Back to a Specific Time

If there is a problem on a particular server, you can produce a report of its status, generated for a 15 second period, at the time the problem occurred. You can then use this report to evaluate why the problem happened.

To produce a Server Snapshot report

1.Click Server Snapshot.

2.Select the server you want to report on, and the period to report on. The Server Time box shows the current local time for the selected server.

3.Click Generate to create the report and view it.

You can generate further Server Snapshot reports on the same server, stepped by 15 seconds each time, by clicking the Step 15 seconds arrow buttons in the report viewer window. You might want to do this, for example, to pinpoint the cause of a server problem. Each time you step the report, a new report is generated and displayed in the right hand pane of the window, with the report date and time for it displayed in the Report List in the left hand pane. Clicking a report in the Report List displays that report in the right hand pane.

See the Resource Manager online help for instructions about generating and interpreting Resource Manager Current reports.

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Contents MetaFrame Presentation Server Reviewer’s Guide Copyright and Trademark Notice Contents Chapter Using MetaFrame Presentation Server for Windows Chapter Using Load Manager Page Introduction MetaFrame Presentation Server Benefits Introducing Citrix MetaFrame Access Suite MetaFrame Presentation Server Reviewer’s Guide MetaFrame Presentation Server Editions Introducing MetaFrame Presentation Server Components MetaFrame Presentation Server Management ConsolesMetaFrame Presentation Server Console Program Neighborhood Agent Console MetaFrame Access Suite ConsoleLicense Management Console Web Interface ConsoleAdministration Tools ICA Administration ToolbarICA Client Update Configuration Tool Citrix Connection Configuration Tool Shadow TaskbarSpeedScreen Latency Reduction Manager Citrix SSL Relay Configuration Tool MetaFrame Presentation Server ClientsProgram Neighborhood Program Neighborhood AgentWeb Client Extensible Solutions for Enterprise Systems Secure Gateway for MetaFrame Presentation ServerLoad Manager Installation ManagerCitrix Document Center Resource ManagerEnhanced Support for Large Farms New Features of MetaFrame Presentation ServerSimplified Licensing for MetaFrame Access Suite Products Zone Preference and FailoverDelegated Administration PoliciesBi-directional Audio Support SpeedScreen Flash Acceleration Enhanced Multimedia SupportSpeedScreen Multimedia Acceleration SpeedScreen Image AccelerationSession Reliability Workspace ControlOther Key Features of MetaFrame Presentation Server Introduction MetaFrame Presentation Server Reviewer’s Guide Accessing the Document Center Getting More Information and HelpTo start the Document Center Getting Service and Support Other Product DocumentationSubscription Advantage Page Chapter Requirements for Performing this Review Suggested Hardware and Operating System CombinationsServers Running MetaFrame Presentation Server for Windows MetaFrame Presentation Server Installation Overview To install the MetaFrame Access Suite License Server Licensing Evaluation Versions of Citrix ProductsObtaining and Installing an Evaluation License Page MetaFrame Presentation Server Reviewer’s Guide Preparation for creating DemoFarm To install the Web Interface To create your server farm To install the MetaFrame Access Suite Console To install the Presentation Server ConsoleTo install the Document Center Adding a MetaFrame Presentation Server to your Server Farm To add a server to your server farm Choose Connect to a database on this serverTo finish your installation Installing MetaFrame Clients To install Program Neighborhood AgentPage MetaFrame Presentation Server Reviewer’s Guide Using MetaFrame Presentation Server for Windows Using the Presentation Server Console To run the Presentation Server ConsoleServer Console Using MetaFrame Presentation Server for Windows Publishing Applications To publish Notepad from your primary serverTo publish Calculator from your secondary server Publishing Web Content To publish the My Citrix WebConfiguring the Web Interface To access the Web Interface ConsoleHttp//servername/Citrix/MetaFrame/WIAdmin Exploring the User Experience Running Published Applications Through a Web BrowserClick Notepad1 Running Published Applications from a Client Desktop Printing to Client PrintersTo show that you can run applications from DemoFarm Monitoring and Managing Client Sessions To test printing from a clientTo view session information for a server Managing Printers for Clients #clientname/printernameConfiguring Auto Creation of Client Printers Auto Creation and Citrix Connection Configuration To change the connection configurationUsing the Universal Printing Capabilities Client Printing with the Universal DriverBenefits of Using the Universal Driver To configure printing options for the server farmTo create a policy for shadowing Using PoliciesCreating a Policy From the Actions menu, choose Policy Create PolicyAssigning a Policy To assign the shadowing policy to connectionsSelect Filter based on users MetaFrame Presentation Server Reviewer’s Guide Using MetaFrame Presentation Server for Windows Page Using MetaFrame Access Suite Components Configuring Access Suite Console for the First Time To run discoveryAdding a Shortcut to Access Suite License Server Accessing Farm InformationAccessing the Access Suite License Server To access information about DemoFarmTo launch the License Management Console Using the License Management ConsoleLaunching License Management Console Click Launch License Management Console on serverOpening the License Management Console Http//servername/lmc/index.jspPerusing Historical Usage Determining License AvailabilityControlling License Management Console Access Page Using Load Manager Introducing Load Manager Rules Working With Load EvaluatorsTo create a load evaluator To assign a load evaluator to an applicationTo view information about the load evaluators in use Viewing Load Evaluator AssignmentsMonitoring Server Loads To view the load for a serverUsing Resource Manager Report Center Report TypesDelegated Administration Real-Time Monitoring CapabilitiesIdentifying Status Icons Following table describes the meaning of each conditionTo view the status display for a server Monitoring ServersCustomizing Real-Time Monitoring To display the Resource Manager Watcher tabClick Properties Monitoring the Status of a Group of ServersTo change the metric properties To monitor a selected group of serversUsing the Summary Database Before you start using a summary databaseCreating Reports Looking Back to a Specific Time To generate a reportTo produce a Server Snapshot report Click Server Snapshot Reporting on the Use of Applications Reporting User ActivityViewing Saved Reports Page Frequently Asked Questions MetaFrame Presentation Server Reviewer’s Guide Appendix B FAQs MetaFrame Presentation Server Reviewer’s Guide