Dell H310, H710P Replace Member Errors, Source Disk Fails During Replace Member Operation, 125

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Smart Error Detected on a Physical Disk in a Non-Redundant Virtual

Issue: A SMART error is detected on a physical disk in a redundant virtual disk.

Corrective Action:

Perform the following steps:

1Back up your data.

2Use Replace Member or set up a global hot spare to replace the disk automatically.

For more information about the Replace Member feature, see "Using Replace Member and Revertible Hot Spares" on page 31.

3Replace the affected physical disk with a new physical disk of equal or higher capacity.

4Restore from the backup.

Replace Member Errors

NOTE: For more information about the Replace Member features, see "Using Replace Member and Revertible Hot Spares" on page 31.

Source Disk Fails During Replace Member Operation

Issue: The source disk fails during the Replace Member operation.

Corrective Action: If the source data is available from other disks in the virtual disk, the rebuild begins automatically on the target disk, using the data from the other disks.

Target Disk Fails

Issue: The target disk fails.

Corrective Action: If the target disk fails, the Replace Member operation aborts.

General Disk Fails

Issue: A general disk fails.

Troubleshooting

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Contents User’s Guide Model UCPA-801, UCPB-800, UCPM-800 and UCPE-800 Contents Automatic Replace Member Battery Transparent Learn CycleRemoving the Perc Controller Installing the Perc Controller Installing the Windows Drivers Setting up Redundant Path SupportSupport For Internal Reverting to Single Path SupportVirtual Disk Management Bios Configuration UtilityUefi RAID Configuration Utility Security Key Implementation Security Key Management Troubleshooting Security Key Errors109 119 Degraded State of Virtual Disks 118120 124128 Linux Operating System Errors 126125 Contents Overview GB DDR3 Supported Operating Systems Contacting Dell Related DocumentationGo to support.dell.com Visit support.dell.comPhysical Disk Power Management FeaturesSavings mode Configured Spin Down DelayTypes of Virtual Disk Initialization Background Initialization of Virtual DisksFast Initialization of Virtual Disks Full Initialization of Virtual DisksDisk Roaming Consistency ChecksVirtual Disk Migration Features Write-Back and Write-Through Virtual Disk Write Cache PoliciesConditions Under Which Write-Back is Employed Virtual Disk Read Cache PoliciesReconfiguration of Virtual Disks RAID Level Migration Smart Feature Fault ToleranceAutomatic Replace Member with Predicted Failure Patrol ReadRedundant Path Support For Perc H810 Only Physical Disk Hot Swapping Using Persistent Hot Spare SlotsPhysical Disk Failure Detection Controller Cache Preservation Using Replace Member and Revertible Hot SparesCache Data Recovery Battery Transparent Learn CycleCache Preservation With Non-Volatile Cache NVC TLC Time FrameWhen to Replace the Battery Features Deploying the Perc Card Removing the Perc Controller Installing the Perc ControllerRemoving and Installing the Perc Adapter Removing and Installing the Perc Mini Blade Controller Support For Internal Multiple Controllers Removing and Installing the Perc Mini Monolithic ControllerSetting up Redundant Path Support on the Perc H810 Adapter Deploying the Perc Card Redundant Path Support Configuration With Two Enclosures Creating the Driver Media Driver InstallationInstalling the Windows Drivers Creating the Device Driver Media Pre-Installation RequirementsClick Continue Downloading Drivers From the Dell Support WebsiteDriver Installation Click Device Manager Select Install from a list or specific locationUpdating the Linux Driver Driver Installation Upgrading the Kernel Driver Installation Dell OpenManage Storage Management Management Applications for Perc CardsEntering the Bios Configuration Utility Bios Configuration UtilityMenu Navigation Keys Notation Meaning and Use Example Exiting the Configuration UtilityMenu Navigation Controls To exit the Bios Configuration Utility Mgmt, Ctrl Mgmt, and Foreign View PD Mgmt Setting Up Virtual DisksRAID Level Virtual Disk Parameters and DescriptionsWrite Policy Creating Virtual Disks Virtual Disk ManagementManagement Applications for Perc Cards Management Applications for Perc Cards Initializing Virtual Disks Converting Physical Disk to RAID Capable for Perc H310Converting Physical Disk to Non-RAID for Perc H310 Checking Data Consistency Management Applications for Perc Cards Management Applications for Perc Cards Select Foreign Configuration View to display Break Mirror Break Mirror in Bios Configuration Utility Select Manage Preserved Cache Managing Preserved CacheDeleting a dedicated hot spare Managing Dedicated Hot SparesCreating a dedicated hot spare Deleting Disk Groups Deleting Virtual DisksSelect Clear Config Bios Configuration Utility Menu OptionsClearing the Configuration Virtual Disks Physical Disks Virtual Disk Management VD MgmtInformation on the Virtual Disk Management Screen Information Displayed in Right PanelVirtual Disks Disk Group # Properties Management Applications for Perc Cards Information on the Virtual Disk Management Screen Virtual Disk Actions Description Virtual Disk ActionsPhysical Disk Management PD Mgmt Physical Disk Actions Description Physical Disk ActionsRebuild Controller Management Ctrl Mgmt Non-RAID drive Controller Management ActionsController Management Options Description Physical Disk Management Foreign Configuration ViewSetting LED Blinking Removing Global or Dedicated Hot Spares Creating Global Hot SparesReplacing an Online Physical Disk Restrictions and Limitations Stopping Background InitializationPerforming a Manual Rebuild of an Individual Physical Disk Enabling Boot SupportController Management Enabling Bios Stop on Error Enabling Auto Import Entering the Uefi RAID Configuration Utility Uefi RAID Configuration UtilityRestoring Factory Default Settings Configuration Options Exiting the Uefi RAID Configuration UtilityController Management Physical Disk Management Virtual Disk ManagementEnclosure Management CacheCade CacheCade Virtual Disk CharacteristicsCacheCade Virtual Disk Management Configuring and Managing CacheCade Virtual DisksSelect Create CacheCade Virtual Disk and press Enter Create CacheCade Virtual DiskDelete CacheCade Virtual Disk Reconfiguring CacheCade Virtual DisksAutomatic Reconfiguration of CacheCade Virtual Disks Manual Resizing of CacheCade Virtual Disks Security Key Implementation Security Key Management in the Bios Configuration UtilitySecurity Key and RAID Management 100 Local Key Management LKMCreate Security Key 101 Change Security Key102 Delete Security Key103 Creating Secured Virtual DisksSecuring Pre-Existing Virtual Disks 104 105 Instant Secure EraseSecured Foreign Import Errors Troubleshooting Security Key ErrorsFailure to Delete Security Key 106107 Failure to Instant Secure Erase Task on Physical Disks108 Bios Error Messages TroubleshootingDiscovery Error Message Extra Enclosure Error Message110 Cache Data Lost Error MessageMissing Disks in Virtual Disk Error Message 111 Previous Configuration of Disks Removed Error MessageMissing Virtual Disks Error Message Bios Disabled Error Message Dirty Cache Data Error MessageCorrective Action Enable the ROM option 112113 Drive Configuration Changes Error MessageAdapter at Baseport not Responding Error Message Virtual Disks Degraded Error Message Virtual Disks Offline Error MessageVirtual Disks Partially Degraded Error Message Memory or Battery Problem Error Message115 Firmware Fault State Error MessageForeign Configuration Found Error Message Previous Configuration Cleared or Missing Error Message Foreign Configuration Not Found in CtrlR Error MessageInvalid SAS Topology Detected Error Message 116117 Multibit ECC Errors Detected Error MessagesConfigured Disks Removed or Not Accessible Error Message Battery Discharged or Disconnected Error Message Memory ErrorsDegraded State of Virtual Disks Corrective ActionPreserved Cache State General IssuesPerc Card Has Yellow Bang in Device Manager Perc Card Not Seen in Device ManagerUnable to Rebuild a Fault Tolerant Virtual Disk Physical Disk IssuesPhysical Disk in Failed State 120Multiple Disks Become Inaccessible Fatal Error or Data Corruption ReportedPhysical Disk Displayed as Blocked 121122 Virtual Disk Fails During Rebuild Using a Global Hot SpareRebuilding a Failed Physical Disk 123 Virtual Disk Fails Rebuild Using a Dedicated Hot SparePhysical Disk Takes a Long Time to Rebuild 124 Smart ErrorsSource Disk Fails During Replace Member Operation Replace Member ErrorsTarget Disk Fails General Disk Fails126 Linux Operating System ErrorsDriver Does not Auto-Build into New Kernel 127 Unable to Register Scsi Device Error MessageError Message 128 Disk Carrier LED Indicators129 Appendix RAID DescriptionSummary of RAID Levels 130 RAID TerminologyDisk Striping Spanned RAID Levels Disk MirroringParity Data 131Figure A-4. Example of Dual Distributed Parity RAID Figure A-3. Example of Distributed Parity RAID133 Index134 RAID135 136
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H310, H710, H710P, H810 specifications

Dell offers a range of storage controller technologies, notably the H810, H710, H710P, and H310, which cater to different enterprise needs. These controllers are designed to support various storage configurations, enhancing overall system performance and reliability.

The Dell H810 is a high-performance PCIe 3.0 RAID controller that supports up to eight internal drives and is particularly suited for demanding workloads. It features advanced RAID levels including RAID 0, 1, 5, 6, 10, 50, and 60, providing flexibility for various data protection strategies. The H810 also supports up to 32TB of storage capacity, making it suitable for environments that require substantial data management capabilities.

The H710 is another powerful RAID controller, widely recognized for its balance of performance and cost-efficiency. It features 1GB of cache memory, which aids in accelerating read and write operations. The H710 supports the same RAID levels as the H810 and allows for up to 512MB of non-volatile memory. This ensures data integrity even in the event of a power failure, making it reliable for critical applications.

The H710P is an enhanced version of the H710, with a significant upgrade in its cache capabilities. It offers 2GB of battery-backed cache memory, further enhancing data processing speeds and improving responsiveness. The H710P is ideal for intensive workloads and virtualization, where rapid access to data is essential. This controller also includes features such as RAID storage pooling, intelligent data tiering, and support for multiple virtual disks.

Finally, the H310 is a cost-effective option for small to medium-sized businesses or those with less demanding storage requirements. It offers similar RAID support as the higher-end controllers but operates with a simpler architecture. The H310 features 512MB of cache, providing sufficient performance for regular workloads without the additional complexities of more advanced controllers.

In summary, Dell's H810, H710, H710P, and H310 storage controllers each serve distinct purposes, providing various features, technologies, and performance characteristics tailored to different business needs. From high-capacity storage solutions to user-friendly setups, Dell’s offerings ensure that organizations can efficiently manage their data storage requirements.
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