Dell owner manual Dell PowerVault DL2000

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Dell™ PowerVault™ DL2000

Hardware Owner’s Manual

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Contents Dell PowerVault DL2000 September Contents Entering the BMC Setup Module BMC Setup Module Options Responding to Error Messages Using the System Setup ProgramMemory Information Screen Integrated Devices Screen Serial Communication ScreenRemoving the Cooling Shroud Installing the Cooling Shroud Installing a Sata Hard Drive Into a SataRemoving the Fan Bracket Replacing the Fan Bracket Non-Optimal Memory Configurations General Memory Module InstallationInstalling Memory Modules Memory Mirroring SupportActivating the Integrated NIC TOE 105 Safety First-For You and Your System Contents108 110Troubleshooting External Connections Troubleshooting IRQ Assignment ConflictsTroubleshooting the Video Subsystem Troubleshooting the Keyboard153 Disabling a Forgotten Password 164157 157Glossary About Your System Other Information You May NeedAccessing System Features During Startup Keystrokes for Accessing System Features Description Ctrl+S Front-Panel Features and IndicatorsCtrl+D Before the power is turned off. If Power button System power is onImmediately after the power button is Using the end of a paper clipHard-Drive Indicator Codes Amber Hard-Drive Indicators Drive-status indicator greenSeconds, and off six seconds Back-Panel Features and IndicatorsConnecting External Devices Power Indicator CodesVideo connector Dell remote access controller optionalPower supply fault NIC Indicator CodesPower supply AC line statusLCD Status Messages Call Support E1114 Temp Ambient E1000E1116 Temp Memory E12nn Xx PwrGdE1313 Fan E1310 RPM Fan ##Redundancy E1410Thermtrip E1414E1418 PresenceE1420 CPU Bus Perr E141F CPU ProtocolE1421 CPU Init E1422 CPU MachineRange E1620 PS # InputE1624 E1710 ChannelE1712 E1810 HDD ## FaultPCI Serr Slot E1714 Unknown ErrE1811 HDD ## Rbld ConfigAbrt E1812 HDD ##E2013 Shadow Bios E2011 Mem ConfigController E2017 Timer Fail E2018 Prog TimerE201E E2020 CPU ConfigE2021 Memory PopulationE2111 SBE Log Disable Crd #E2112 Mem Spare Crd # Dimm ##Removing LCD Status Messages Solving Problems Described by LCD Status MessagesSystem Messages Configuration does Memory disabledUpdate Remote ConfigurationDimm pairs must be InstalledMatched in size Speed,Error Incorrect Reset failedInstalled in pairs Diskette drive nRemote Access Error MemoryError Has been disabledDetected Manufacturing modeMembist failure FollowingNo boot sector on No boot deviceNo timer tick Been disabled byWidth Error Slot n Width ErrorError Embedded Error Slot n PCI Bios failed toUpdate attempt Read faultSeek error Requested sectorAmount Setup programSystem memory has ChangedCode update loaded Timer chip counterRAID error Failed Unsupported CPUStarting in slot Write fault Configuration isWrite fault on Current memoryAlert Messages Diagnostics MessagesResponding to Error Messages Entering the System Setup ProgramUsing the System Setup Program System Setup OptionsMain Screen EscMain System Setup Program Screen Allows the system to re-attempt the Boot Sequence after a System Setup Program Options Description CPU InformationRedirection after boot Password onMemory Information Screen CPU Information Screen Integrated Devices Screen This field does not have user-selectable settings Take effect after the system rebootsDefault Take effect after the system reboots MAC Address Default Power Interface Acpi 3.0b specificationSystem Security Screen Serial Communication ScreenDisabled at system start-up by pressing CtrlEnter Password using the System Password option and cannot beWhen set to On with Pre-boot Measurements, the system Start-upSystem, power is turned off immediately after the power When set to Yes, all the contents of the TPM are clearedButton is enabled in the System Setup program. When Disabled, the button can only turn on system powerUsing the System Password System and Setup Password FeaturesExit Screen Assigning a System Password Type your password and press Enter Using Your System Password to Secure Your SystemType your password and press CtrlEnter Assigning a Setup Password Using the Setup PasswordOperating With a Setup Password Enabled Disabling a Forgotten PasswordEntering the BMC Setup Module Baseboard Management Controller ConfigurationBMC Setup Module Options Using the System Setup Program Recommended Tools Installing System ComponentsInside the System Inside the System Installing System ComponentsRemoving the Front Bezel Front BezelHot-pluggable fans SAS backplane Slimline optical drive Control panelReplacing the Front Bezel Opening and Closing the SystemClosing the System Opening the SystemAlignment J hooks Hard DrivesRemoving a Drive Blank Before You BeginInstalling a Hot-Plug Hard Drive Installing a Drive BlankRemoving a Hot-Plug Hard Drive Replace the front bezel, if it was removed in step Replacing a Hard-Drive Carrier Installing a Sata Hard Drive Into a Sata Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Sata hard drive Installing System Components Sata hard-drive Hole labels Installing System ComponentsRemoving a Power Supply Power SuppliesPower-supply handle Replacing a Power SupplyInstalling the Power Supply Blank Removing the Power Supply BlankSystem Fans Removing a System FanFan Replacing a Cooling FanCooling Shroud Fan bracket Installing System ComponentsRemoving the Cooling Shroud Shroud pivots Cooling shroud Release latchFan Brackets Installing the Cooling ShroudRemoving the Fan Bracket Tabs Replacing the Fan BracketRemoving the Cable Retention Bracket Cable RoutingChassis slots Tab Installing the Cable Retention BracketSAS Controller Daughter Card Installing a SAS Controller Daughter CardRelease tab ConnectorsBackplane Sasa and Sasb Chassis slotsSAS Controller Daughter Card Cabling Guidelines Configuring the Boot DeviceRemoving a SAS Controller Daughter Card SAS controller SAS backplane a Inch x4 backplaneInstalling an Expansion Card Expansion Card Installation GuidelinesExpansion Cards Installing System Components Removing an Expansion Card Card-edge connector Expansion cardRemoving the Expansion-Card Cage Expansion-Card CageRelease latches Lift the cage straight up to clear the chassis. See FigureDrac Card and Cables Installing the Drac Card and CablesReplacing the Expansion-Card Cage Retention standoff hole Drac card Filler plug DRAC-card cablesRemoving the Drac Card and Cables Removing the Optical Drive Optical Drive and CableOptical -drive tray Optical drive Installing the Optical DriveSystem fans 18. Sata Cable Routing in the PowerVault DL2000Removing the Optical Drive Cable Installing the Optical Drive CableSystem Memory General Memory Module Installation Guidelines100 Memory Sparing Support Non-Optimal Memory ConfigurationsMemory Mirroring Support 101102 Installing Memory Modules103 19. Installing and Removing a Memory ModuleRemoving Memory Modules Processors Activating the Integrated NIC TOERemoving a Processor 105106 Retention lever latch 107Unpack the new processor Installing a ProcessorZIF socket Socket key 109 Close the processor shield. See FigureReplacing the System Battery System Battery111 Negative side of battery connectorRemoving the Left Expansion-Card Riser Board Expansion-Card Riser Boards113 Installing the Left Riser BoardRemoving the Central Riser Board 115 Installing the Central Riser BoardSystem board socket Removing the Sideplane Board Sideplane BoardGuides Backplane connector Pins Installing System Components 25. Sideplane Removal and Installation Sideplane boardSAS Backplane Board Installing the Sideplane BoardRemoving the SAS Backplane Board 119 SAS backplane board Securing slots Securing tabs Installing the SAS Backplane Board121 Removing the Control Panel Assembly Control Panel Assembly Service-only Procedure123 Installing the Control Panel AssemblyRemoving the System Board System Board Service-only Procedure125 System board System-board securing tabs 126127 Installing the System Board128 Start-Up Routine Safety First-For You and Your System129 Checking the Equipment Troubleshooting IRQ Assignment Conflicts130 Troubleshooting the Video Subsystem Troubleshooting External ConnectionsMonitor is not working properly Video memory is faulty 131Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Basic I/O Functions133 Troubleshooting a USB Device Troubleshooting a Serial I/O Device135 NIC cannot communicate with network Troubleshooting a NICLiquid spilled on the system Excessive humidity Troubleshooting a Wet System137 Troubleshooting the System Battery Troubleshooting a Damaged SystemSystem was dropped or damaged Action Troubleshooting Your System Troubleshooting Power Supplies139 Troubleshooting System Cooling Problems 141 Troubleshooting a FanTroubleshooting System Memory 143 Troubleshooting an Optical DriveTry using a different CD or DVD that you know works properly Troubleshooting an External Scsi Tape Drive145 Troubleshooting a Hard Drive 147 Troubleshooting a SAS Controller Daughter Card148 149 Troubleshooting Expansion CardsTroubleshooting the Microprocessors 151 Troubleshooting Your System System Diagnostics Features Using Server Administrator DiagnosticsRunning the System Diagnostics When to Use the System DiagnosticsSystem Diagnostics Testing Options As the system boots, press F10 during PostSelecting Devices for Testing Using the Custom Test OptionsSelecting Diagnostics Options 155Viewing Information and Results System Board Jumpers System Board Jumpers Jumpers and ConnectorsSystem Board Jumper Settings Jumper SettingDescription System Board Connectors158 Dell Remote Access Control Drac card ConnectorSata B connector Jumpers and Connectors 159160 Drive 0 SASDRV0 Tape drive power connector SAS Backplane Board Connectors161 Drive 2 SASDRV2 Drive 3 SASDRV3Expansion-Card Riser-Board Components and PCI Buses Sideplane Board Connectors162 163 Slot 3 PCIe x4 lane width Pin guide System board connectorDisabling a Forgotten Password 165 166 167 Contacting DellGetting Help 168 Amperes AC Alternating current 169Celsius 170ESD Electrostatic discharge Glossary 171172 173 174 175 176 177 System diskette See bootable diskette GlossarySystem memory See RAM 178TCP/IP Transmission Control Protocol/Internet Protocol 179 180 Index 181182 183 184 Post185 186 TOE187 188
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