Dell DL2000 owner manual Contents

Page 3

Contents

1

About Your System

11

 

Other Information You May Need

11

 

Accessing System Features During Startup

12

 

Front-Panel Features and Indicators

13

 

Hard-Drive Indicator Codes

15

 

Back-Panel Features and Indicators

17

 

Connecting External Devices

18

 

Power Indicator Codes

18

 

NIC Indicator Codes

19

 

LCD Status Messages

20

 

Solving Problems Described by LCD

 

 

Status Messages

31

 

Removing LCD Status Messages

31

 

System Messages

32

 

Warning Messages

43

 

Diagnostics Messages

44

 

Alert Messages

44

2

Using the System Setup Program

45

 

Entering the System Setup Program

45

Contents

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Contents Dell PowerVault DL2000 September Contents Integrated Devices Screen Serial Communication Screen Responding to Error Messages Using the System Setup ProgramEntering the BMC Setup Module BMC Setup Module Options Memory Information ScreenInstalling a Sata Hard Drive Into a Sata Removing the Cooling Shroud Installing the Cooling ShroudRemoving the Fan Bracket Replacing the Fan Bracket Memory Mirroring Support General Memory Module InstallationNon-Optimal Memory Configurations Installing Memory Modules110 Safety First-For You and Your System ContentsActivating the Integrated NIC TOE 105 108Troubleshooting the Keyboard Troubleshooting IRQ Assignment ConflictsTroubleshooting External Connections Troubleshooting the Video Subsystem157 Disabling a Forgotten Password 164153 157Glossary About Your System Other Information You May NeedAccessing System Features During Startup Front-Panel Features and Indicators Keystrokes for Accessing System Features Description Ctrl+SCtrl+D Using the end of a paper clip Power button System power is onBefore the power is turned off. If Immediately after the power button isHard-Drive Indicator Codes Amber Hard-Drive Indicators Drive-status indicator greenSeconds, and off six seconds Back-Panel Features and IndicatorsDell remote access controller optional Power Indicator CodesConnecting External Devices Video connectorAC line status NIC Indicator CodesPower supply fault Power supplyLCD Status Messages E12nn Xx PwrGd E1000Call Support E1114 Temp Ambient E1116 Temp MemoryE1410 E1310 RPM Fan ##E1313 Fan RedundancyPresence E1414Thermtrip E1418E1422 CPU Machine E141F CPU ProtocolE1420 CPU Bus Perr E1421 CPU InitE1710 Channel E1620 PS # InputRange E1624E1714 Unknown Err E1810 HDD ## FaultE1712 PCI Serr SlotE1812 HDD ## ConfigE1811 HDD ## Rbld AbrtE2018 Prog Timer E2011 Mem ConfigE2013 Shadow Bios Controller E2017 Timer FailPopulation E2020 CPU ConfigE201E E2021 Memory# Dimm ## Disable Crd #E2111 SBE Log E2112 Mem Spare CrdRemoving LCD Status Messages Solving Problems Described by LCD Status MessagesSystem Messages Configuration Memory disabledConfiguration does Update RemoteSpeed, InstalledDimm pairs must be Matched in sizeDiskette drive n Reset failedError Incorrect Installed in pairsHas been disabled Error MemoryRemote Access ErrorFollowing Manufacturing modeDetected Membist failureBeen disabled by No boot deviceNo boot sector on No timer tickError Slot n PCI Bios failed to Width ErrorWidth Error Slot n Error EmbeddedRequested sector Read faultUpdate attempt Seek errorChanged Setup programAmount System memory hasFailed Unsupported CPU Timer chip counterCode update loaded RAID errorCurrent memory Configuration isStarting in slot Write fault Write fault onAlert Messages Diagnostics MessagesResponding to Error Messages Entering the System Setup ProgramEsc System Setup OptionsUsing the System Setup Program Main ScreenMain System Setup Program Screen Password on System Setup Program Options Description CPU InformationAllows the system to re-attempt the Boot Sequence after a Redirection after bootMemory Information Screen CPU Information Screen Integrated Devices Screen Default Power Interface Acpi 3.0b specification Take effect after the system rebootsThis field does not have user-selectable settings Default Take effect after the system reboots MAC AddressSystem Security Screen Serial Communication ScreenStart-up Password using the System Password option and cannot beDisabled at system start-up by pressing CtrlEnter When set to On with Pre-boot Measurements, the systemDisabled, the button can only turn on system power When set to Yes, all the contents of the TPM are clearedSystem, power is turned off immediately after the power Button is enabled in the System Setup program. WhenSystem and Setup Password Features Using the System PasswordExit Screen Assigning a System Password Using Your System Password to Secure Your System Type your password and press EnterType your password and press CtrlEnter Assigning a Setup Password Using the Setup PasswordOperating With a Setup Password Enabled Disabling a Forgotten PasswordBaseboard Management Controller Configuration Entering the BMC Setup ModuleBMC Setup Module Options Using the System Setup Program Recommended Tools Installing System ComponentsInside the System Inside the System Installing System ComponentsControl panel Front BezelRemoving the Front Bezel Hot-pluggable fans SAS backplane Slimline optical driveReplacing the Front Bezel Opening and Closing the SystemClosing the System Opening the SystemAlignment J hooks Hard DrivesRemoving a Drive Blank Before You BeginInstalling a Drive Blank Installing a Hot-Plug Hard DriveRemoving a Hot-Plug Hard Drive Replace the front bezel, if it was removed in step Installing a Sata Hard Drive Into a Sata Drive Carrier Replacing a Hard-Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Sata hard drive Installing System Components Sata hard-drive Hole labels Installing System ComponentsRemoving a Power Supply Power SuppliesPower-supply handle Replacing a Power SupplyRemoving a System Fan Removing the Power Supply BlankInstalling the Power Supply Blank System FansFan Replacing a Cooling FanShroud pivots Cooling shroud Release latch Fan bracket Installing System ComponentsCooling Shroud Removing the Cooling ShroudInstalling the Cooling Shroud Fan BracketsRemoving the Fan Bracket Tabs Replacing the Fan BracketRemoving the Cable Retention Bracket Cable RoutingChassis slots Tab Installing the Cable Retention BracketSAS Controller Daughter Card Installing a SAS Controller Daughter CardChassis slots ConnectorsRelease tab Backplane Sasa and SasbSAS controller SAS backplane a Inch x4 backplane Configuring the Boot DeviceSAS Controller Daughter Card Cabling Guidelines Removing a SAS Controller Daughter CardExpansion Card Installation Guidelines Installing an Expansion CardExpansion Cards Installing System Components Removing an Expansion Card Card-edge connector Expansion cardRemoving the Expansion-Card Cage Expansion-Card CageRelease latches Lift the cage straight up to clear the chassis. See FigureInstalling the Drac Card and Cables Drac Card and CablesReplacing the Expansion-Card Cage Retention standoff hole Drac card Filler plug DRAC-card cablesRemoving the Drac Card and Cables Removing the Optical Drive Optical Drive and CableOptical -drive tray Optical drive Installing the Optical DriveSystem fans 18. Sata Cable Routing in the PowerVault DL2000Removing the Optical Drive Cable Installing the Optical Drive CableGeneral Memory Module Installation Guidelines System Memory100 101 Non-Optimal Memory ConfigurationsMemory Sparing Support Memory Mirroring Support102 Installing Memory Modules103 19. Installing and Removing a Memory ModuleRemoving Memory Modules 105 Activating the Integrated NIC TOEProcessors Removing a Processor106 Retention lever latch 107Installing a Processor Unpack the new processorZIF socket Socket key 109 Close the processor shield. See FigureReplacing the System Battery System Battery111 Negative side of battery connectorRemoving the Left Expansion-Card Riser Board Expansion-Card Riser Boards113 Installing the Left Riser BoardRemoving the Central Riser Board Installing the Central Riser Board 115System board socket Removing the Sideplane Board Sideplane BoardGuides Backplane connector Pins Installing System Components 25. Sideplane Removal and Installation Sideplane boardInstalling the Sideplane Board SAS Backplane BoardRemoving the SAS Backplane Board 119 SAS backplane board Securing slots Securing tabs Installing the SAS Backplane Board121 Removing the Control Panel Assembly Control Panel Assembly Service-only Procedure123 Installing the Control Panel AssemblyRemoving the System Board System Board Service-only Procedure125 System board System-board securing tabs 126127 Installing the System Board128 Safety First-For You and Your System Start-Up Routine129 Troubleshooting IRQ Assignment Conflicts Checking the Equipment130 131 Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Monitor is not working properly Video memory is faultyTroubleshooting the Keyboard Troubleshooting Basic I/O Functions Troubleshooting the Mouse133 Troubleshooting a USB Device Troubleshooting a Serial I/O Device135 NIC cannot communicate with network Troubleshooting a NICTroubleshooting a Wet System Liquid spilled on the system Excessive humidity137 Troubleshooting a Damaged System Troubleshooting the System BatterySystem was dropped or damaged Troubleshooting Power Supplies Action Troubleshooting Your System139 Troubleshooting System Cooling Problems 141 Troubleshooting a FanTroubleshooting System Memory 143 Troubleshooting an Optical DriveTry using a different CD or DVD that you know works properly Troubleshooting an External Scsi Tape Drive145 Troubleshooting a Hard Drive 147 Troubleshooting a SAS Controller Daughter Card148 149 Troubleshooting Expansion CardsTroubleshooting the Microprocessors 151 Troubleshooting Your System System Diagnostics Features Using Server Administrator DiagnosticsAs the system boots, press F10 during Post When to Use the System DiagnosticsRunning the System Diagnostics System Diagnostics Testing Options155 Using the Custom Test OptionsSelecting Devices for Testing Selecting Diagnostics OptionsViewing Information and Results System Board Jumpers System Board Jumpers Jumpers and ConnectorsSystem Board Connectors System Board Jumper Settings Jumper SettingDescription158 159 ConnectorDell Remote Access Control Drac card Sata B connector Jumpers and Connectors160 Drive 2 SASDRV2 Drive 3 SASDRV3 SAS Backplane Board ConnectorsDrive 0 SASDRV0 Tape drive power connector 161Sideplane Board Connectors Expansion-Card Riser-Board Components and PCI Buses162 163 Slot 3 PCIe x4 lane width Pin guide System board connectorDisabling a Forgotten Password 165 166 Contacting Dell 167Getting Help 168 Amperes AC Alternating current 169Celsius 170ESD Electrostatic discharge Glossary 171172 173 174 175 176 177 System diskette See bootable diskette Glossary178 System memory See RAMTCP/IP Transmission Control Protocol/Internet Protocol 179 180 Index 181182 183 184 Post185 186 TOE187 188
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