Thecus Technology Thecus N199 user manual N199 Chassis Feels Hot, Restoring Factory Defaults

2.The mapped network drive could not be created because the following error has occurred: Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.

To check out existing network connections, type net use under the DOS prompt.

N199 Chassis Feels Hot

The N199 uses its chassis to dissipate heat, and feeling warm to the touch is completely normal. As such, make sure that the N199 is left in a well-ventilated area to avoid overheating the unit.

Restoring Factory Defaults

From the System menu, choose the Factory Default item and the Reset to Factory Default screen appears. Press Apply to reset the N199 to factory default settings.

WARNING	Resetting to factory defaults will not erase the data stored in the hard disks, but
	WILL revert all the settings to the factory default values.

Problems with Time and Date Settings

The administrator is able to select an NTP Server to keep the N199’s time synchronized. However, if the N199 can not access the Internet, you may encounter a problem when setting the Time and Time Zone. If this happens:

1.Login to the Web Administration Interface.

2.Navigate to System > Time.

3.Under NTP Server, select No.

4.Set the Date, Time, and Time Zone.

5.Click Apply.

In addition, if the N199 is able to access the Internet and you want to keep the NTP Server clock.isc.org by default, please make sure the DNS Server is correctly, thereby allowing the NTP Server name to correctly resolve. (See Network > LAN 1 > DNS Server)

Simple Problem Diagnosis Procedure

This procedure is meant to provide a simple and quick way to identify which part of the N199 has failed.

1.Don’t insert a hard disk into the N199. Attach the power cord and then reset the IP address and admin password to the default settings by doing the following:

a)Power on the N199 and immediately press the Reset button for 10 seconds. (The Reset button is near the LAN connector)

b)This resets the N199 to its default IP address and password settings.

•Default IP: 192.168.1.100

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