WatchGuard Technologies How to Factory Reset WatchGuard Firebox SOHO 6 and Manage Firewall Settings

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Chapter 3: SOHO 6 Basics

Firewall Settings

All incoming services are blocked.

An outgoing service allowing all outbound traffic. None of the Firewall Options are enabled.

The DMZ pass-through is disabled.

System Security

System Security is disabled and no System Administrator name or passphrase is set–the configuration pages are available to all on the trusted network.

SOHO 6 Remote Management is disabled. VPN Manager Access is disabled.

No remote logging is configured.

WebBlocker

WebBlocker is disabled and no settings are configured.

Upgrade Options

No upgrade options are enabled until the license keys are redeemed.

Reset a SOHO 6 to factory default

Firmware corruptions or other unforeseen events (such as a lost System Security passphrase) require you to reset the SOHO 6 to its factory default settings.

To do this, first disconnect the power supply. Then find the reset button located at the rear of the SOHO 6. Press and hold the reset button. At the same time, reconnect the power supply. Continue pressing the reset button while the SOHO 6 reboots– approximately 15 seconds. The PWR indicator light should blink in a steady pattern once the reboot is complete. When this occurs, reboot the SOHO 6 again by disconnecting the power supply.

26	WatchGuard Firebox SOHO 6.1

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Contents WatchGuard Firebox Soho User Guide Using this Guide Following conventions are used in this guideCertifications and Notices FCC CertificationCE Notice Industry CanadaVcci Notice Class a ITE Declaration of Conformity Watchguard Soho Software END-USER License Agreement User Guide Vii Viii WatchGuard Firebox Soho Copyright, Trademark, and Patent Information WatchGuard Firebox Soho User Guide Xii WatchGuard Firebox Soho Contents Configure the Network Interfaces Configure the Firewall Settings VPN-Virtual Private Networking Index 117 Xviii WatchGuard Firebox Soho Introduction WelcomePackage Contents How Does a Firewall Work? Protocol How Does Information Travel on the Internet?IP addresses Services How Does the Soho 6 Process Information?Port numbers Network Address TranslationSoho 6 Hardware Description Soho 6 front and rear viewsFaster Processor Ethernet portsStatus Link100 ModeOPT port Reset button Power inputWAN port Numbered portsIntroduction WatchGuard Firebox Soho Installation Review and record your current TCP/IP settings Click Start = Programs = Accessories = Command PromptBefore You Begin Microsoft Windows 2000 and Windows XPMicrosoft Windows NT Microsoft Windows 95 or 98 or MEMacintosh Other operating systems Unix, LinuxDisable the Http proxy setting of your Web browser Exit the TCP/IP configuration screenNetscape Click Edit = PreferencesEnable your computer for Dhcp Click Start = Settings = Control PanelInternet Explorer 5.0, 5.5, Click Tools = Internet OptionsClick Properties Physically connect the Soho Cabling the Soho 6 for one to four appliances Cabling the Soho 6 for more than four computers Physically connect the Soho Soho 6 is now connected to the Internet and your hub Soho 6 Basics Soho 6 Home Page-System StatusSoho 6 Basics Trusted Network Default Factory SettingsExternal Network Reset a Soho 6 to factory default Firewall SettingsUpgrade Options System SecurityRegister your Soho 6 and Activate the LiveSecurity Service Base model SohoReboot the Soho Reboot the Soho Soho 6 Basics WatchGuard Firebox Soho Network addressing Configure Network InterfacesConfigure Your External Network Configure the Soho 6 External Network for dynamic addressing Network = External Configure the Soho 6 External Network for static addressingManual Configuration Configure the Soho 6 External Network for PPPoE Click Automatically restore lost connections Configure the Trusted Network Configure Dhcp Server and Dhcp RelayTrusted Network Configuration page appears Configure additional computers on the Trusted Network Configure the Trusted Network with static addresses Network = TrustedConfigure Static Routes Click Add View Network Statistics Network = Network StatisticsNetwork = DynamicDNS Configure the Dynamic DNS ServiceSelect the Enable Dynamic DNS client checkbox Configure OPT Port Upgrades Configure Dual ISP PortConfigure OPT Port Upgrades Network = Dual ISP Configure VPNforce Port Network = Optional Configure OPT Port Upgrades Configure the Network Interfaces WatchGuard Firebox Soho Administrative Options System Security System managementAdministration = System Security Set up VPN Manager Access Soho Remote ManagementAdministration = VPN Manager Access Select Enable VPN Manager AccessUpdate Your Firmware Administration = UpdateRedeem your Soho 6 Upgrade Options Seat Licenses Administration = UpgradeUpgrade options LiveSecurity Service Subscription Renewals Dual ISP PortVPNforce Port IPSec Virtual Private Networking VPNView the Configuration File Administration = View Configuration FileConfigure Firewall Settings Firewall SettingsFirewall = Incoming or Outgoing Configure Incoming and Outgoing ServicesPre-configured Services Create a Custom Service Firewall = Custom Service Custom Service page refreshesBlock External Sites Blocked Sites page appears Firewall Options Firewall = Firewall OptionsDenying FTP access to the Trusted Network interface Select Do not allow FTP access to Trusted NetworkPing requests received on the External Network Socks implementation for the SohoConfiguring your Socks application Logging all allowed outbound traffic Disabling Socks on the SohoSelect Enable override MAC address for the External Network Enable override MAC address for the External NetworkSelect Log All Allowed Outbound Access Firewall = Pass Through Select Enable pass through addressCreate an Unrestricted Pass Through Create an Unrestricted Pass Through Configure the Firewall Settings WatchGuard Firebox Soho Configure Logging View Soho 6 Log Messages From the navigation bar on the left side, select LoggingTo have your log messages synchronize with your computer Select Enable WatchGuard Security Event Processor Logging Logging = Syslog Logging Set up Logging to a Syslog HostSelect Enable syslog output Set the System Time Select Include local time in syslog messageSelect Adjust for daylight savings time Select a time zone from the drop listConfigure Logging WatchGuard Firebox Soho Why Create a Virtual Private Network? VPN-Virtual Private NetworkingWhat You Need IP Address Table example Enable the VPN Upgrade Frequently Asked Questions Why do I need a static external address?Special Considerations How do I get a static external IP address?Why is ping not working? How do I obtain a VPN upgrade license key?How do I enable a VPN Tunnel? How do I troubleshoot the connection?Set Up Multiple SOHO-SOHO VPN Tunnels VPN = Manual VPNSoho 6 you want to set up a VPN tunnel Enter the Name, IPSec Gateway Address, and Shared Key forSet Up Multiple SOHO-SOHO VPN Tunnels Forward Secrecy Configure Split Tunneling Muvpn ClientsView the VPN Statistics StatisticsSoho 6 WebBlocker How WebBlocker WorksWatchGuard WebBlocker database unavailable Web site not in the WebBlocker databaseWeb site in the WebBlocker database Purchase and Activate Soho 6 WebBlocker WebBlocker users and groupsBypass the Soho 6 WebBlocker GroupsActivate WebBlocker Configure the Soho 6 WebBlockerWebBlocker = Settings Select Enable WebBlocking Create WebBlocker Groups and UsersClick New to create a group name and profile Click Submit To the right of the Users field, click New Illegal Gambling WebBlocker CategoriesAlcohol/tobacco Militant/extremist Drug CultureSatanic/cult IntoleranceGross Depictions Violence/profanitySearch Engines Sports and LeisurePartial/artistic Nudity Sexual ActsFull Nudity General Troubleshooting TipsSupport Resources How do I register my Soho 6 with the LiveSecurity Service? How do I restart my Soho 6?How does the seat limitation on the Soho 6 work? What is a Soho 6 Feature Key?Cant get a certain Soho 6 feature to work with a DSL modem 110 Configuration Where are the Soho 6 settings stored?How do I set up Dhcp on the trusted network of the Soho 6? Select Enable Dhcp Server and then click SubmitHow do I change to a static, trusted IP address? Disable Enable Dhcp Server and then click SubmitHow do I set up and disable Webblocker? Firewall = Incoming VPN Management How do I set up my Soho 6 for VPN Manager Access? How do I set up VPN to a Soho 6s?Online Documentation and In-Depth FAQs Contact Technical supportIndex NumericsWAN Socks Redeeming 57 types Upgrade page 58 upgrading Processor WebBlocker 122

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