Network Computing Devices 300 manual Error Messages Appear, Front Panel LEDs Blink

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In Case of Trouble

To restore the screen to a readable state, you must put the terminal into safe boot mode, which sets the desktop area (resolution) to 640x480 and the refresh frequency to 60 Hz. To do this, power on the terminal, wait for the progress bar to display (in the middle of the logo screen), then press F5.

Although the forced setting makes the screen readable, the monitor may support a better resolution and frequency. When the NCD ThinSTAR Setup Wizard starts, you can try selecting a better setting.

Note If the wizard does not appear after you put the terminal into safe boot mode, ask your system administrator to set the resolution for you.

Error Messages Appear

If error messages appear right after you power on the terminal, the terminal may not be able to start. For example:

SE000014 KEYBOARD CONTROLLER ERROR

If such messages appear and the terminal does not connect to a Terminal Server host or display a panel, contact your system administrator.

Front Panel LEDs Blink

If there is a problem and the terminal is not able to display an error on the screen, the screen goes blank, the base unit beeps, and an LED on the front of the base unit blinks. If this happens, contact your system administrator.

NCD ThinSTAR 300 User’s Guide

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Contents NCD ThinSTAR 300 User’s Guide Revisions Contents Appendix a Advanced Users Configuration Notes What is a client? What is a Windows-based Terminal?Topic See NCD ThinSTAR 300 Basics Two Power ModesStart-Up Options Initial Start-UpTerminal Server Desktop Setup WizardInitial Display Panels If a Desktop DisplaysIf a Logon Information panel displays If the Connection Manager Displays If the Setup Wizard DisplaysWTS Connection Wizard If a Connection Wizard DisplaysWTS Connection Wizard Citrix ICA Connection Wizard Citrix ICA Connection WizardDial-Up Connection Wizard NCD ThinSTAR 300 User’s Guide Dial-Up Connection WizardSwitching the Terminal to Dial-Up Mode NCD ThinSTAR 300 Basics Switching the Terminal to LAN Mode Using the Connection ManagerStarting Multiple Connections Hot Keys Logging OffEnding Auto-Start Connections Windows NT Basics Windows NT Basics Initial DesktopIcons usually displayed on the left side of the screen are IconsTaskbar Run Finding ThingsLogoff Manipulating Windows Running Application ProgramsOnline Help for Programs Manipulating Files and FoldersPrinting Case of Trouble Network Panel Displays Fixing a Cable ProblemCase of Trouble Fixing an Address Problem An Upgrade Message DisplaysScreen Looks Garbled Upgrade MessageFront Panel LEDs Blink Error Messages AppearCase of Trouble Advanced Users Conﬁguration Notes Advanced Users Conﬁguration Notes Conﬁguring ConnectionsTable A-1 Connection Manager Tasks Action Task Action Table A-1 Connection Manager TasksNCD ThinSTAR 300 User’s Guide Advanced Users Conﬁguration Notes Conﬁguring Terminals Table A-2 Terminal Properties Tasks Action Control Panel MouseTab, select Specify an IP Address Task Action NCD ThinSTAR 300 User’s Guide Index Index-2 NCD ThinSTAR 300 User’s Guide IndexIndex-3