Silex technology PRICOM C-6400W manual Cannot print, Pricom -Print CX2 TCP Port

Page 60

Users Manual CX2

I cannot print

1.Make sure the Link LED of the PRICOM C-6400W is on. If not, verify the following settings.

-Does the PRICOM C-6400W turn on?

-Is the USB cable connected correctly?

[Infrastructure Mode]

-Are the SSID, Channel and WEP key correct ?

-Are the network cables for your PC and access point connected correctly?

-Are network cables for your PC and access point damaged ?

-Are the Link LED's for your PC and access point lighting ?

-Is the Ethernet HUB working correctly?

-If you can use the TCP/IP protocol, use the ping command to verify the proper response from the IP address assigned to the PRICOM C-6400W. If the PRICOM C-6400W does not respond, it is possible the IP address is incorrect. Restore factory defaults in the PRICOM C-6400W and configure the IP address again.

Example) Execute the ping on MS-DOS of Windows 98

To execute the ping XXX.XXX.XXX.XXX command click Start - Program - MS-DOS prompt, then enter the ping command (XXX.XXX.XXX.XXX is IP address for the PRICOM).

<Response from ping>

Reply from XXX.XXX.XXX.XXX:bytes=32 time=58ms TTL=253

Reply from XXX.XXX.XXX.XXX:bytes=32 time=58ms TTL=253

Reply from XXX.XXX.XXX.XXX:bytes=32 time=58ms TTL=253

Reply from XXX.XXX.XXX.XXX:bytes=32 time=58ms TTL=253

<Response from ping>

Request timed out.

Request timed out.

Request timed out.

Request timed out.

2.Try to login using telnet. If you cannot login to the PRICOM C-6400W, you may not have assigned the IP address correctly. Verify the desired IP address for the PRICOM C-6400W and change the configuration.

3.If the PC and the PRICOM C-6400W are not on the same segment, you should configure the subnet mask and gateway address in the PRICOM C-6400W. This can be done using the PRICOM User Software CX2.

4.Make sure that the printer port name of the PRICOM C-6400W is displayed behind

PRICOM -Print CX2 TCP Port.

Q&A

6-2

Image 60

Contents WA01040XA ENG200501 Contents Scanner Server User Registration Introduction Symbols used in this manual About this ManualSafety Instructions Expression Meaning Example of pictureIntroduction Introduction Introduction Introduction Pricom C-6400W Emission Notice Environment Followings are objects that connect to the networkSupported OS Operating EnvironmentEquipment explanation Part name and functionPricom C-6400W is initialized Start in Infrastructure mode How to Connect Connect the Pricom C-6400W to Printer and NetworkPricom C-6400W needs the following to connect to a network Make sure that printer is working and turned on Other Functions FunctionOther functions of the Pricom C-6400W are shown below Web Brower functionalityIP Filter Scanner serverStorage server Specification Hardware specificationV850 CPU 40MHz Memory 8MByteSoftware Specification Using Wireless Communication Do not use next to the followingWireless Equipment for 2.4GHz band Ad hoc mode Each wireless product connects directory Access Point 1Quick Setup Guide 2PRICOM Setup3Print Utility Setup 4Scan Utility SetupSet up the Pricom USB Utility to use the scanner function Online manualHow to Communicate to the Pricom C-6400W Procedure for initial communication with the Pricom C-6400WAd hoc mode Infrastructure modeSet up using the Pricom Setup Utility PC.Click Pricom SetupSelect Setup Pricom from PC by wireless LAN. Click Next Click Yes if you agree to Select the Pricom C-6400W in search list. Then click NextPage Check PRICOM-Print CX2, and click NextClick Next Select a folder to install to, and then click Next Click Start to start installing the PRICOM-Print CX2Select a Group name and click Next Pricom User Software CX2 Scanner Server Initial set up Connect the Pricom C-6400W and USB scanner6400W Ethernet Hub Canon MFP Install the Pricom USB Utility Use the Scanner ServerClick Next Click Yes, if you agree to Verify the installation folder, click Next Verify the Group name and clickClick Start Scanner Server Use the Pricom USB Utility Click SearchConnect your PC to the C-6400W. Click Connect Scanner Server Pricom USB Utility Pricom USB Utility screenOption Dialog When changing mode from waiting to connecting When changing mode from connecting to waitingWhen changing mode from waiting to other users engaged When changing mode from other users engaged to waitingStorage Server Install the Pricom C-6400W and Canon MFP 6400W Canon MFPSelect Start Settings Control Panel Share the Memory Card Via the NetworkShare the memory card in a Windows98/Me Environment For Microsoft Networks must be on your PCMicrosoft TCP/IP Click the PRICOMs icon Click the memorycard on memory card folderShare the memory card in a Windows 2000 Environment Verify that Client for MicrosoftNetworks has been added Verify that NetBEUI Protocol has been addedVerify that Internet protocol TCP/IP has been installed Verify that Client for Microsoft Networks has been addedConnect a memory card to the Canon MFPs card slot Click My Network Places EntireShare the memory card in a Windows XP environment Select start Control Panel Network ConnectionsOpen the properties of Local Area Connection Make sure Client for Microsoft Networks has been added Servers in workgroup Click the PRICOMs icon Pricom C-6400W is not found in the configuration utility Main menu does not start after inserting the CD-ROMCannot print Pricom -Print CX2 TCP PortHow can I return to factory default? Cannot configure in the AdHoc modeOccasionally I cannot print Cannot print in LPRCannot use Memory card via network Cannot use the scannerHow to use USB memory Start the Pricom User Software CX2Configure the TCP/IP parameters, click Connect the USB memory to the PC, click NextSelect the USB memory drive, click Appendix Check the LED status. Click Next Click Next Verify the install folder. Click Next Verify the group name, click Next Next Click Finish Write configuration information using an editor Appendix Using a standard OS print client Wizard to add a printer. Then click Settings Click Finish Select the printer driver. Click Next Page Select Yes to print a test print. Click Print using the Windows 2000 LPR port Click Start Settings Control PanelNext Next Appendix Print using the Windows XP LPR port Go to start-Control Panel-PrintersAppendix Appendix Print Using the Windows 2000, Windows XP IPP port Add wizard will appearSelect Connect to a printer on ExampleConnect to the Pricom C-6400W from a Web browser Connect to the Pricom C-6400WSet up parameters for the Pricom 6400W are displayed Pricom C-6400W Http screenPrinter Status Printer status is displayed as well as the printer namePrintServer Restart PrintServerIf you are done, select Yes, the Pricom 6400W is restarted Factory Default Silex technology,IncIP filtering Telnet Following is an example of TelnetAn example of Configure General menu1 An example of Configure Wireless LAN menu2An example of Configure TCP/IP3 An example of IP Filter Config5 An example of Configure NetBEUI/NetBIOS6An example of WINS4 An example of Configure SNMP7 An example of Display Status96An example of executing prn196-1 An example of executing system96-2An example of executeing Reset Settings to Defaults97 An example of restarting Print Server Settings98An example of exiting Setting the Pricom C-6400W parameters Check and Verification of the Pricom C-6400WThis section explains the parameters in the Pricom C-6400W TCP/IP parameter Topic Explain Factory Default User Registration