Maxtor 53073H4, 51536H2, 52049H3, 546106 specifications From Dial

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SERVICE AND SUPPORT

MaxFax® Service

Use a touch-tone phone to order Technical Reference Sheets, Drive Specifications, Installation Guides and other documents from our 24-hour automated fax retrieval system. Requested items are sent directly to your fax machine.

U.S. and Canada

Language support: English

Phone

800-2MAXTOR (800-262-9867), listen for option

Outside U.S. and Canada

303-678-2618

Europe

Language support: English, French, German

Phone

+ 353 1 204 11 22

Asia/Pacific

Language support: English

Phone

+ 61 2 9369 4733

Internet

Browse the Maxtor home page on Internet, download files from our FTP site.

Home Page

http://www.maxtor.com

Customer Service

All Maxtor products are backed by No Quibble Service®, the benchmark for service and support in the industry. Customer Service is available 5 a.m. to 5 p.m. (Pacific Standard Time) Monday through Friday.

U.S. and Canada

Language support: English, Spanish

Voice

800-2MAXTOR (800-262-9867), press 2

E-mail

RMA@maxtor.com

 

Europe

Language support: English, French, German

Voice

+ 353 1 204 11 11

 

E-mail

Eurotech_Assistance@maxtor.com

Fax

+ 353 1 286 14 19

 

Asia/Pacific

Call Singapore Customer Service from the countries listed below.

 

Customer Service is available 8 a.m. to 5:30 p.m. (Singapore time is GMT +8).

 

From

Dial

 

Australia

1-800-124-328

 

Hong Kong

+800-96-3387

 

Indonesia

+001-803-65-6500

 

Japan

+0031-65-3616

 

South Korea

+0078-65-800-6500

 

Malaysia

1-800-1126

 

New Zealand

+0800-44-6542

 

Singapore

1-800-481-6788

 

Taiwan

+0080-65-1062

 

Thailand

+001-800-65-6500

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Contents Corporate Headquarters REV EC N O SEC Tion Desc Ription ATE Before You Begin U T I O NContents Product Specifications Handling and InstallationAT Interface Description Interface CommandsHost Software Interface Service and Support GlossaryFigures ManualOrganization IntroductionMaxtorCorporation AbbreviationsConventions KeyFeatures Product DescriptionFunctional / Interface Product FeaturesModel S SP T MAX LB a Apac IT Y CacheManagement MajorHDAComponents Jumper Location / Configuration SubsystemConfigurationCylinderLimitationJumperDescription PerformanceSpecifications ProductSpecificationsDriveConfiguration ModelsandCapacitiesPhysicalDimensionsmaximum Aram E TE R Stan D ARD ME T RICEPA Energy Star Compliance PowerRequirementsPowerModeDefinitions EnvironmentalLimitsShock and Vibration ReliabilitySpecificationsParam E TE R OP ER AT ING ON- OPE R AT ING SafetyRegulatoryCompliance EMC/EMIHardDriveHandlingPrecautions HandlingandInstallationElectro-StaticDischargeESD UnpackingandInspection Multi-pack Shipping ContainerPhysicalInstallation RepackingBefore You Begin Hook upSet up Start upPinDescriptionSummary InterfaceConnectorATInterfaceDescription PIN IGN ALPIN Name Signal Name Signal Desc Ription Pin Description TableIM in G Paramet ERS Mode PIO TimingImin G Paramet ERS Mode DMATimingUltra DMA Timing ModeSustained Ultra DMA Data In Burst Device Terminating an Ultra DMA Data In Burst Initiating an Ultra DMA Data Out Burst Device Pausing an Ultra DMA Data Out Burst Device Terminating an Ultra DMA Data Out Burst Task File Registers HostSoftwareInterfacePOR T EAD WR ITE Conten TS LBA Bits CommandRegister Summary M M a N D N a M E M M a N D code PA R a M E T E R S U S E DControl Diagnostic Registers Reset and Interrupt Handling InterfaceCommands ReadCommands Read DMA WriteCommands Write Multiple VAL UE DES C RIP Tion ModeSet/CheckCommandsLE VE L VAL UE Omman D PowerModeCommands Timer VAL UE TIME-OUT PeriodSleep Mode InitializationCommands Or D ENT Desc RiptionOr D 15- 10, as c urrently defined Initialize Drive Parameters Seek,FormatandDiagnosticCommands ER ROR Code Desc RiptionA.R.T. CommandSet Key RegisterNoQuibbleService ServiceandSupportServicePolicy SupportFrom Dial Accesstime GlossaryCorrectableerror Fetch Landingzoneorlzone Physicalsector Softerror