FieldServer FS-RA-CLX-PRO, FS-RA-CLX-FIR manual Appendix B.5. Technical Support

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SlotServer Start-Up Guide

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Appendix B.5. Technical Support

Before contacting Technical support to report an issue, go to StartProgramsFieldServer utilitiesTools and browse to Serial Capture. Take a log (See ENotes 26 and 58 in the folder called Library on the USB Flash Drive). Send this log together with the configuration file to support@fieldserver.com for evaluation.

Note that while all necessary documentation is shipped with the FieldServer on the USB flash drive, these documents are constantly being updated. Newer versions may be available on the web at www.fieldserver.com.

FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web: www.fieldserver.com Tel: (408) 262 2299 Fax: (408) 262 2269 Toll Free: (888) 509 1970 email: support@fieldserver.com

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Contents SlotServer Start-Up Guide Table of Contents Supplied Equipment MountingDiagram of SlotServer showing ports and displays Slotserver Ports and DisplaysTechnical Specifications Power UP the Device Install and RUN the Utility SoftwareConnect the PC to the Slotserver Over the Ethernet Port Connect Using Remote User Interface Ruinet Upload the Default ConfigurationChange the Configuration File to Meet the Application Download the Updated Configuration FileTest and Commission the Slotserver Appendix A. Useful Features Appendix A.1. LED FunctionsEthernet Lights Appendix B. Troubleshooting Appendix B.1. Things to check when communications failAppendix B.5. Technical Support Appendix C. Vendor Information Appendix D. Limited Warranty
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