NDC comm NWH4020 manual InstantWave 11-Mbps USB Wireless LAN Adapter

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The wireless network is

1. Move the computer closer to the access point (AP)

often interrupted (the

to find a better signal. If the signal is still weak, try

taskbar icon shows red, or

changing the adapter’s height or orientation.

the link quality indicator

2. There may be interference, possibly caused by a

shows black).

microwave oven, 2.4-GHz wireless phone, or

 

 

metal objects. Move these interference sources or

 

change the location of the computer or AP.

 

3. Change the wireless channel on the AP. See the

 

user’s guide for the AP.

 

4. Make sure the AP’s antenna, connectors, and

 

cabling are firmly connected.

The AP cannot be detected

The distance between the AP and the computer may

by the Site Survey tool.

be too great.

 

The Secure SSID option might be enabled on the AP.

 

See the user’s guide for the AP.

 

 

You can join a network

Make sure the Domain Name (SSID) setting is

using the Site Survey tool

correct. Note that the setting is case-sensitive and

but not if you type the

cannot contain any spaces.

settings manually in the

 

Adapter Properties

 

window.

 

 

 

You encounter a “Divide

This can happen if the system was not restarted after

Error” when you try to run

the utility was installed. Restart the system and the

the InstantWave Utility.

utility will run correctly.

 

 

Your IBM ThinkPad X20

The IBM ThinkPad X20 and some other notebooks

seems to “freeze” after you

need extra time to get/set the TCP/IP parameters for a

install the InstantWave

wireless (or wired) network adapter. Allow the

Utility and restart the

system three to five minutes to start up. The adapter

system.

will then operate normally.

 

 

The system restarts if you

This is a known problem with certain older versions

try to shut it down while

of Microsoft® Windows. Close the utility before

the InstantWave Utility is

shutting the system down.

running.

 

 

 

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InstantWave 11-Mbps USB Wireless LAN Adapter

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Contents Wireless LAN Adapter User’s GuideTrademarks Packing List Table of Contents Index List of Figures Roamable Multi -AP Infrastructure NetworkIntroduction System RequirementsHardware SoftwareTerminology Used in This Guide Ad-hoc NetworkBSSID, MAC Address Parts of the Adapter RoamingInstalling the Driver Adapter InstallationConnecting the Adapter for the First Time Windows Windows MEWindows Installing the InstantWave Utility Windows XPSetup program Welcome screen Select Program Folder window Uninstalling the Driver and Utility Prompt for DiskClick Remove Using the InstantWave Utility InstantWave UtilityInstantWave Utility toolbar Adapter Properties Color StatusConfiguration Advanced Information Link Info Encryption Troubleshooting Adapter Properties window Troubleshooting panel Site SurveyRadio Link Quality Indicator Station Traffic MonitorStation Traffic Monitor Driver/Utility Upgrade Procedure Troubleshooting Symptom Suggested SolutionsInstantWave 11-Mbps USB Wireless LAN Adapter Support from NDC Technical SupportSupport from Your Network Supplier NDC Limited Warranty Limited Warranty Service ProcedureHardware SoftwareLimitation of Liability Service after Warranty PeriodReturn for Credit Specifications GeneralWireless RF Frequency RangeEC Declaration of Conformity Appendix FCC EtsiIndex BssidSsid