NDC comm NWH4020 manual Technical Support, Support from Your Network Supplier, Support from NDC

Technical Support

Support from Your Network Supplier

If assistance is required, call your supplier for help. Have the following information ready before you make the call.

1.LED status

2.A list of the product hardware (including revision levels), and a brief description of the network structure

3.Details of recent configuration changes, if applicable

Support from NDC

If you have any problems that you cannot resolve with the information in troubleshooting, or the FAQs at http://www.ndc.com.tw/support/faq.htm

please note the following information and contact our technical support team:

•What you were doing when the error occurred

•What error message you saw

•Whether the problem can be reproduced

•The serial number of the product

•The firmware version

•Debugging information from the Troubleshooting function

NDC Technical Support is available via:

E-mail:techsupt@ndc.com.tw

For other information about NDC, please visit us at: http://www.ndclan.com/

InstantWave 11-Mbps USB Wireless LAN Adapter 27