IBM Ricoh FB750 manual Troubleshooting, Frequently Asked Questions FAQ, Setup & Installation

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Troubleshooting

Frequently Asked Questions (FAQ)

Frequently Asked Questions are a collection of problem solving questions and solutions. If you are having problems, looking in the FAQ might help you solve it. The FAQ is created using both those questions we think you might ask and questions others have asked (with this or other scanners) and the best solutions from Technical Support.

The FAQ is presented in a Question and Answer format to answer questions you might be having about your scanner, its installation, and possible problems.

Setup & Installation

Do I have to have a special kind of port (or plug) to connect my scanner to my computer?

Situation & Solution: The ImageReader PowerScan uses a parallel port connection. On most computers, there is at least one parallel port (if you have a printer, this is the port that it also uses). The ImageReader Ultra works with most port modes (the way a port passes a signal or communica- tion from the computer to any device attached to it): Standard (SPP), Bi-directional (BPP), Enhanced (EPP), and Enhanced Centronics (ECP). EPP is recommended as the port mode you that use with the ImageReader PowerScan since it is the fastest.

My scanner cable is too short; can I attach a different or longer cable to my scanner than the one that came with it?

Situation & Solution: You should use the cable that came with the scanner. Use of any other cable is not supported by Info. If any damage occurs with the use of a different cable or if the scan- ner will not operate with a different cable, it is not covered under warranty.

The ImageReader Ultra uses a specific type of cable characterized by a “choke” around the cable close to the point where it plugs into the scanner. The cable filters the signal going to the scanner in a way that is not supported by a normal cable.

In addition, parallel port signal is generally relatively weak and degenerates the further it travels. With a longer cable, there may not be enough signal getting to the scanner to enable it to scan suc- cessfully. Also, if you have a printer connected to the pass-through port on the scanner, a longer cable for the scanner could decrease the operating ability of your printer.

Why does my scanner have two plugs (or ports) on the back?

Situation & Solution: Since the ImageReader PowerScan is a parallel port device, a pass-

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Contents ImageReader PowerScan User’s Guide Model FB750Trademarks Document WarrantyProduct Warranty CopyrightTable of Contents Specifications MaintenanceTroubleshooting Limited WarrantyUser’s Guide IntroductionWelcome Bold/Italics What is TWAIN? AssistancePage Scanner Setup System RequirementsUnlocking the Scanner Package ContentsConnecting the Scanner to the Computer Connecting the Power Adapter to a Power Supply Connecting a Printer to the ScannerStarting the Installation Program Scanner Driver and Application Software InstallationInstallation Program Type D\Setup.exe or D\Autorun.exeScanner Model Setup TypeScanner Driver Destination DirectoryRestart Windows Installing filesPC Compatibility Information User InformationInfoCenter 32 Complete, installing Headliner PictureMall PictureFun! Windows 95, 98 or NT only Registration InfoCenter LiteFile Associations User Information Installation Options Installation Paths Adobe Acrobat ReaderUninstalling Scanner Operation Selecting a Source in Scanning ApplicationsTwain User Interface, scanning controls Document PlacementStarting the Scan Image Types and Scanning Modes Image TypeImage Control Scan ModeResolution OriginalRecommended Scanning Resolution and Mode by Task FunctionCustom Scale Special ControlsScale DescreenTool Bar Histogram/Tone Map SettingsMenu Bar FilePreview Scanning ButtonsHelp ZoomPreview Window ScanIncluded Applications and Reading the Software Manuals InfoCenter 32 and InfoCenter LitePictureFun! Windows 95, 98, or NT PictureMall When to Use Which Application InfoCenter Lite Applications Windows 3.1 orPage Cleaning the Glass MaintenancePrecautions Setup & Installation TroubleshootingFrequently Asked Questions FAQ Get a scanner test fail error when I attempt to scan Scanner Operation WindowsWhen I go to scan, I get a cannot access Twain driver error Why do my scanning results seem dark? Color Grayscale Black and whitePrinter Setup and Operation What is the function of the pass-through port?Technical Support Click Spooler Settings Select Print Directly to the PrinterBulletin Board Service BBS 408 Fax on demand 408Name Phone Number Model FB750 SpecificationsFCC Radio Frequency Interference Statement EC Declaration of Conformity According to EN45014Tips & Hints for Using Your Scanner AppendixClick Save As or Save Image As Saving to Floppy Diskettes or for Email Glossary of Imaging Terms Bios BBSCmos BPPCIS CPU CRTDMA ECPEPP HSV ISP IRQIsis MPEG-2 MimeMPEG-1 MPEG-3PAL PMTPOP3 RAMROM SecamTwain SmtpSPP VGAFile Formats JPG, Jpeg Info Limited Warranty Info Service Center Division Street Campbell, CA
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