Hand Held Products 4200 Obtaining Factory Service, Imager won’t read your bar code at all

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You need to program a suffix. Programming a suffix enables the imager to output the bar code data plus the key you need (such as “CR”) to enter the data into your application.

The imager won’t read your bar code at all.

1.Verify that your bar code symbology is enabled. You may validate this by reading the UPC bar code below. If it reads this code, please contact Tech- nical Support. (See "Technical Support" on page 11).

UPC A

0 123456 7890

If you aren’t sure what programming options have been set in the imager, or if you want the factory default settings restored, scan See "Resetting the Standard Product Defaults" on page 6.

Obtaining Factory Service

Hand Held Products, Inc. provides service for all its products through service centers located in Hong Kong. To obtain warranty or non-warranty service, return the unit to Hand Held Products, Inc. (postage paid) with a copy of the dated purchase record attached.

Asia Pacific

Hand Held Products Asia/Pacific

Telephone: +852-2511-3050

Fax: +852-2511-3557

E-mail: apservice@handheld.com

Japan

Hand Held Products Japan

Telephone: +81-3-5770-6312

Fax: +81-3-5770-6313

E-mail: apservice@handheld.com

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IMAGETEAM™ 4200 Quick Start Guide

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Contents Quick Start Guide Disclaimer Table of Contents Page Getting Started IT4200 with Green LED Aimer Imager IdentificationReading Techniques Connecting the Imager for USB USB Interface SelectionConnecting Imager for Keyboard Wedge Powered by Host Keyboard WedgeConnecting the Imager for RS-232 Serial Port External Power RS-232 Serial PortResetting the Standard Product Defaults Useful Menu Bar Codes Manual/Serial Trigger ModePresentation Mode Suffix SelectionsCleaning the Imager’s Window To Add a Test Code I.D. Prefix to All SymbologiesMaintenance Beeper and LED Sequences and MeaningInspecting Cords and Connectors Replacing the Interface CableTroubleshooting To Replace the IT4200 Interface CableObtaining Factory Service Imager won’t read your bar code at allStatement of Agency Compliance Regulatory and Safety ApprovalsTechnical Support Solids and Water Protection Limited WarrantyPatents Imageteam 4200 Quick Start Guide Imageteam 4200 Quick Start Guide Page Hand Held Products, Inc