Repair and Return Policies
Troubleshooting | 5 |
Return Procedure
Contact your local distributor’s Customer Service Department to obtain authorization before returning any Gilson equipment. To return a piece of equipment:
•Carefully pack the unit to prevent damage in transit. Check with your distributor regarding proper method of shipment. No responsibility is assumed by Gilson or your distributor for damage caused by improperly packaged instruments. Indicate the authorization on the carton and on the packing slip.
•Always insure for the replacement value of the unit.
•Include a description of symptoms, your name, address, phone number, and purchase order to cover repair costs, return and shipping charges, if your institution requires it.
Unit End-of-Life
When a unit reaches the end of its useful life, refer to www.gilson.com for directions and information on the
Gilson 508 Interface Module User’s Guide |