Gilson 508 manual Customer Service

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Introduction

Customer Service

Gilson, Inc. and its worldwide network of authorized representatives provide customers with the following types of assistance: sales, technical support, applications, and instrument repair.

If you need assistance, please contact your Gilson-authorized representative. Specific contact information can be found on the Gilson website at www.gilson.com. To help us serve you quickly and efficiently, please refer to Repair and Return Policies on page 5-3.

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Customer Service

Gilson 508 Interface Module User’s Guide

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Contents Interface Module User’s Guide Page Gilson, Inc. All Rights Reserved LT302003-01 Page Table of Contents Page Introduction Introduction UnpackingStandard Equipment DocumentationCustomer Service Technical Specifications Installation Electrical Connections InstallationRear Panel RS-232Electrical PowerOperation Operation Status LightsMaintenance Troubleshooting5 Troubleshooting Troubleshooting ChartGsioc devices do not respond to commands No response to RS-232 inputNon-Warranty Repair Warranty RepairRepair and Return Policies Before Calling UsUnit End-of-Life Troubleshooting Return Procedure